In this case, roaming services are the same in most cases. You'll be charged our standard rates if you don't have any of our O2 Travel Bolt Ons. Within Europe, youre able to use your inclusive minutes and texts to contact any other number within O2s Europe Zone. Virgin Mobile and O2 users will not face EU roaming charges We have talked a lot about this throughout the article. On O2s Pay As You Go plans including Big Bundles, roaming is not included in Guernsey, the Isle of Man, Jersey, Monaco or Switzerland. Validity: 28 days. Make sure that Set Automatically is turned on. For customers on our current system, How does O2 Travel work? 2005-2023 Ken's Tech Tips. Yes, all O2 customers can use their regular allowance for free with O2 Europe Zone, covering 48 European destinations. 24.90: Zone 4: This zone includes a connection to networks and services of specific providers of international services of electronic communications. No, 5G is only available within the UK on selected O2 plans. Then when you want to listen to your voice mail, you pay to make the call and listen to it. You'll then need to change your PIN before you can listen to your messages. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. O2 Travel provides a separate allowance of data, minutes and texts to use while you're away. Were rolling them out gradually, so some customers may notice a change sooner than others. What if Im travelling outside the O2 Europe Zone? Switching data roaming off ensures you won't get charged. Before you travel, you'll need to make sure you know your PIN. Get help and chat to other customers in the O2 Community. Check roaming rates in different countries. Alternatively, to opt out of O2 Travel you can text TRAVELOFF to 21300. This will be more than 150MB of general data or more than 50MB of streamed video or audio data (the assumed fair usage amounts) in a day. If you have a Spend Cap, the price of this Bolt On will not be included within your Spend Cap. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. "We are sorry Ms. We use cookies and similar technologies. Whether youre on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. If you have roaming issues during international travel If the date and time are wrong after you arrive, go to Settings > General > Date & Time. You still have items in your basket. Now, if you travel to other countries, you will have to pay to get cellular data. EE: Free on EE Max pay monthly plans, otherwise around 4.80/day for some data. If youre on Pay As You Go, you can get our O2 Travel Bolt On for 1.99 a day in selected destinations. No its free to receive a SMS. Whats the difference between the O2 Travel Bolt On and O2 Travel Inclusive Zone Bolt On? Alternatively, you can purchase the Bolt On through My O2. Use of our services in our Europe Zone is subject to ourfair usage policy. Which destinations are in our Europe Zone for Pay As You Go? At first you may see unexpected roaming charges in your My O2 account. On Pay Monthly, there are 48 European destinations included. Check roaming rates in different countries. What can I do to avoid any data roaming charges? on 02-01-2015 12:50. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Yes, if you go over your allowance or Bolt On allowance, you will be charged the out of plan rate for the country you are in. Sending a MMS? And if youre going further afield, weve made it easier than ever to stay in touch with our O2 Travel Bolt On. This website uses cookies. You'll also be charged the standard calling and text rates for the country you're travelling in which can be found here . You can still use data if you reach our Roaming Limit, but youll be charged. What are the benefits of IR 1101 pack vs IR PayGo Rates? On O2s Pay As You Go plans, youll have access to international roaming at no extra cost in 43 European destinations. The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. If you're an O2 Travel We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. Outside of the blog, I work with numerous technology companies helping them to market their product to consumers. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. That means O2 customers can still use their UK allowances in its 48 'Europe Zone' locations - all for no extra cost. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. Jio offers you 5 IR pack options as per your usage need: Please note that benefits of Unlimited IR Packs are available only for select 22 countries and specific Partner Network in that country. Thats why most people consider O2 a pretty good service, and they are working hard to be better than the competition. If youre on the new system and have an unlimited data allowance, your data service will stop when you reach 25GB. You can find information on calling, texting and data usage abroad here. The 4.99/day charge on O2 Travel is calculated from midnight-to-midnight in the capital city of the country youre visiting. So, in case that you are interested in this service, or you want to know about some alternatives, then continue reading because you will see that there are different options for you to use when traveling! It's free to sign up and we'll only charge you for the days you actually use data, minutes or texts while you're away. With the offer, youll get a daily allowance of 120 minutes, 120 texts and unlimited data. Now that we have talked about the SIM card, it is time to talk about the relatively same service. What are mobile roaming and data roaming charges? When you use data in our Europe Zone it will come out of your allowance, just like it would at home, subject to our Roaming Limits. Which would cost you a total of 69.86 over your two-week holiday. You can roam and use O2 within most countries around the world. People can easily install an eSIM on their phones in a matter of seconds, and the best thing here is that people will have the chance to choose in which country they will use their eSIM card. Find out more. Tariffs with more than 25GB of monthly data. You can get the O2 Travel Bolt On by texting O2TRAVEL to 23336. Terms apply. The only one I can find is so old that it still lists amazonia celular as a partner, and they were taken over ages ago. What other restrictions are there? O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. Enter your O2 mobile number to see the most relevant help information for your account. You can only use our services for periodic travel (like holidays or short breaks) in our Europe Zone (excluding the UK). What if I flex my data down to a tariff that isnt eligible for O2 Travel in Inclusive Zone? On most Pay Monthly and Pay As You Go plans, you can use up to the entirety of your normal UK data allowance when abroad in Europe. Please get in touch with us for further details at www.o2.co.uk/contactus. Receiving calls and texts in our Europe Zone. Before roaming with O2, you must enable roaming in your phones settings. We have a Bolt On to suit your budget. If youre on a Pay Monthly contract with access to O2s Travel Inclusive Zone, youll get 120 minutes, 120 texts and unlimited data to use each day in the following destinations: If you exceed the daily usage limit of 120 minutes or 120 texts, youll be charged for additional usage at O2s standard international roaming rates. If you are an O2 PAYG Customer then Roaming is activated automatically as you can only spend what you have in Credit. Which destinations are covered by O2's free roaming policy? The O2 Travel Bolt On is available to all pay monthly customers for 6 per day and works in 104 international countries. Now, if you want to go somewhere else, theres no issue at all. Receiving calls and texts in our Europe Zone. Out of the 'big four' networks in the UK, O2 is the only one to not reintroduce roaming charges. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Please let me know by e-mail when there is a reply to my message. New Delhi AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalias hub airports Milan and Rome. To add a Data Roaming Bolt On: Once youve reached the limit of the Data Roaming Bolt On, your usage will stop. More information here and here. My O2 Search Roaming and international calling Find everything you need to know about international calling and using your phone abroad. When you travel outside your Home Network, your Mobile Phone Sim will ask the Roaming (Foreign) network first if it can use the services on their Network. On the other hand, the International Monthly Plan costs 100$ per month, but is quite a more complete service for more demanding customers. Which tariffs are eligible for O2 Travel in Inclusive Zone? You can still use data if you reach our Roaming Limit, but youll be charged 3.50/GB. And for our Classic Pay As You Go tariffs, youll be charged in our Europe Zone in the same way as you would be at home. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). For medium to high usage in select 22 countries, customers can subscribe Unlimited IR Packs. If youre not eligible for O2 Travel Inclusive Zone, or you dont add the O2 Travel Bolt On, or youre roaming in one of our Zone 3 destinations, then youll need to add a Data Roaming Bolt On in My O2. O2 is one of the most famous services in the UK. You can use the 4.99 per day O2 Travel offer in all of the following destinations: * This country is also part of the O2 Travel Inclusive Zone offer. You can find out more about which cookies we are using or switch them off in settings. (You can find details of what is included with O2 Travel above). about rates and special international traveling offers with your wireless provider BEFORE you leave. If this has happened to you and you think it might be a mistake,call 202 from your mobile or0344 809 0202 from any other phone. Or maybe you simply need to send a text message to someone, both options are valid. (You IMEI number of your phone is also sent to verify its not the Stolen / Missing Database as well), The Foreign Network will take details from your Sim card and go back to the International Centre and check if O2 has an agreement first to use the Network and then if the Sim card is activated to use the Roaming. For Pay Monthly, surcharges are 3.50/GB for data, 3.3p/minute for calls, and 1p/text. Travelling to Europe? Calling 901 as usual works in most countries. More about the o2 roaming plan find out below. The countries in which youre able to use the O2 Travel offer depends on the price plan you have. Similar to the O2 Travel Inclusive Zone Bolt On, you get 120 minutes, 120 texts and unlimited data per day. Mobile Roaming Costs: Which Providers Are Best? - Which? O2 offers a pretty solid service in which tourists will have the chance to use the roaming service in almost every single country on the planet. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? If you want to opt-in to O2 Travel, just text TRAVELON to 21300 to activate. Your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. The speed available for file transfer, online gaming, peer to peer downloads and network back-up services is restricted and may not work with O2 Travel.. This means you can use up to 25GB of your allowance at no extra cost. O2 offers only one method for people to activate the roaming service on their phones. Audio and video streaming are available with O2 Travel but the quality of the audio/video will be optimised for a mobile device. There's no charge for receiving a message if you don't listen to it. O2: O2- CZ; Denmark: Hi3G: 3 DK; Germany: Telefonica: O2- de/ E-Plus; Indonesia: Hutchinson CP: 3; Ireland . If youre activating the International Roaming (or IR) pack for the first time, ensure your number is connected to Jio network. All tariff changes made on your flexible tariff will only take effect from your next bill date. If you move to a tariff that doesnt include free O2 Travel in our Inclusive Zone, then youll lose that benefit, but you can still buy our full O2 Travel Bolt On for 6a day in selected destinations. Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan. Wherever you fancy going in our Europe Zone (48 destinations), youre free to call and text just like you would in the UK. This means you can use up to 25GB of your allowance at no extra cost- well text you if youre getting close to the limit, and again if you reach it. So, now that you know the basics, it is time to discuss other important stuff, such as the rates, where the O2 roaming service works, and a lot more that will help you clear up your mind when trying to choose one of these services. This means you can use up to 25GB of your allowance at no extra cost well text you if youre getting close to the limit, and again if you reach it. If you choose to remove the 120 cap, you'll be charged the per-megabyte rate for the country you're travelling in. When you use your phone abroad for data, calls or texts, its called roaming. Your phone number transfer will then be scheduled by O2, normally for the next working day. Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK). To reduce data usage, turn off or restrict background apps that refresh or update automatically. O2 confirmed the phone had connected to AeroMobile, which uses a Norwegian mast, and that she should have received a text alert. Mobile broadband tariffs, as they can only be used in the UK. Youll automatically be charged 6 for each day you use data, minutes or texts within one of the 104 qualifying countries. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. You can use your allowance for free within 48 European destinations: The O2 Travel Inclusive Zone Bolt On is included at no additional cost with selected O2 Refresh and selected O2 SIM only plans: If you plan doesn't include the O2 Travel Inclusive Zone Bolt On for free, you can choose it as your O2 Extra with the following plans: With the O2 Travel Inclusive Zone Bolt On, you will get 120 minutes, 120 texts and unlimited data per day, usable in 27 international countries. O2 Travel customers roaming outside The EU who exceed 50Mb of data per day will experience limited throughput for web browsing, e-mail, social networking, video and VPN services, which may slow these services down. Will I be charged if I go over my allowance when roaming with O2? Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The out of plan rate is typically expensive, and varies between countries. Youll need to buy a data roaming Bolt-On to continue using data. We'd love to hear your thoughts and any questions you may have. IR 1101 Pack Applicable in 111 countries, IR 1201 Pack Applicable in 170 countries, Unlimited IR Packs 3 validity options, applicable for 22 countries. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. Can I tether to another device when roaming with O2? If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. It is also . Roaming is when you are no longer able to Pick Up your home Network (O2-UK). Were the only major network that isnt bringing back EU roaming charges for up to 25GB. The Person who is Calling or Texting you from the UK. In Ireland its Three as o2 sold off the Irish business to them, you can roam on Eir Mobile and Vodafone IE You used to be able to find all roaming partners on the GSM Association website.. With selected O2 Refresh and selected O2 SIM only plans, you will get the O2 Travel Inclusive Zone Bolt On for free, which allows you to use unlimited data, 120 minutes and 120 texts in 27 international destinations outside the EU. Monetary value of Rs. Like rival networks, O2 now offers all customers free roaming within the EU, . We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. If you have O2 Travel Inclusive Zone included in your tariff, then you'll get unlimited minutes, texts and data roaming in 27 destinations worldwide. With O2 Europe Zone, you can continue to roam for free and use your allowance within the EU. Using your phone abroad | Pay Monthly | Help & Support | O2 This is where a lot of confusion becomes and people become worried regarding charges.

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