The recently reopened American Express Centurion Lounge is located in the Tom Bradley International Terminal at LAX. Airline lounges in the other terminals are open. Reader Question: Hilton Customer Support Books Wrong Hilton Garden Inn Albany (US Versus Western Australia), Airfare of the Day -Business Class- JETBLUE Atlanta to London from $2,449. The Centurion Lounge Overview Access & Guests From the moment you walk in, you'll see that things are different here. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. How would you rank LAX lounges? Lucky's timeline is off here. Knowing that LA County was on the verge of lifting indoor dining restrictions, asked when the lounge might reopen. You'll still be able to enter with a Platinum. 1. New York City-LaGuardia (LGA) Centurion Lounge. Perhaps unsurprisingly given its location, the LAX Centurion Lounge focuses on wellness, with two tranquility rooms to assist travelers arriving in a new time zone. Required fields are marked *. Centurion Lounge at LAX Review - NerdWallet However, it didnt have all that much in the way of things that will keep kids entertained. A temporary lounge space with limited seating will be provided for Card Members as well as grab-and-go pre-packaged food and non-alcoholic beverage options to enjoy on the 6th floor from 6 am - 2:30 pm. T7 to T6 is not underground, rather the airside path it is above the T6/T7 checkin areas. Maybe start with a bite to eat with AMEX and then rest in the OneWorld lounge? Were nearing the one-year anniversary of this club lounge and most of this time it has been closed. So the statement that they are better than "domestic airline lounges" isn't accurate. 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Get our daily email for the latest in travel, flight deals, and how to save on your next trip. As such, it's accessible to those traveling from Terminals 2-8 without needing to re-clear security. Should You Buy Expensive Beverage Packages When Going On A Cruise? The Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. For an explanation of our Advertising Policy, visit. Paying the lease, paying for the repairs, and with no obligation to do so, leased additional space so they could give some sort of offering to their customers? DFW - CapOne Lounge is better Was a bit surprised how positive this review was vs my experience! It will reopen later in 2021. The lack of service at the lounges or the CEO backing CRT. @GroeneMichel if you read the attached filing, it very clearly says Amex is paying for the cost of the repairs. Yet 10 months after its closure for repairs, there's still no clear timeline for when travelers can expect to get in again. While they continue to do construction on the entire airport, TBIT is amongst the latest and is the crown jewel of LAX. Your feedback is important in helping us keep our community safe. It has seating for over 200 guests. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? Can you access this lounge via terminal 3? Our free daily newsletter sends you the latest information on hotel and airline programs. Ben, you're not quite correct on the opening. 2. is a senior reporter at TPG. The Amex Centurion Lounge LAX also has a spa, though its currently only open from 11AM until 7:30PM, so that didnt overlap with when I visited. Plus, if youre lucky and early, you can get spa treatments at AMEX. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. However, the limited hours, location, and lack of natural light, aren't ideal for many travelers. Such a shame because the reception folks were so proactive and welcoming and the food and drink seemed passable (but not great). This says a lot about this company and its ethos. For the first time ever were learning about the nature of the most recent problem concerning the closed American Express Centurion Lounge at Los Angeles Airport, Tom Bradley International Terminal: Jet Fumes! Amex is known for its network of Centurion Lounges, which tend to be excellent. If lounge access is important for you as an LAX based Platinum Cardholder and there are no other Centurion lounges are on your usual routes then maybe this is one argument to change the card product. Compare the cost in points or miles to cash, and see which option is best. Our free daily newsletter sends you the latest information on hotel and airline programs. Lounge Review: American Express Centurion Lounge - LAX - Los Angeles Yes & I just read over the wknd that unless you spend over $73,000 or $75,000/yr on the Platinum card starting in 2023, the Centurion lounges will no longer admit you, just for Havin a platinum card. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. OneWorld/Qantas First Lounge This has caused some confusion, as the lounge has been closed for over two years. Amex says it hopes to reopen the full lounge in the coming months after the repairs are finished. It was so jam packed we were lucky to find seats at that conference table. The growth of Amex's lounge network comes as its rival credit card issuers Chase and Capital One are busy preparing for their airport lounge debuts. Ive visited many airports in the last few months and most of them were pretty lively. Now we know why. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. If theyre looking for alternative space, the Etihad lounge is closed and there are several new lounge spaces in the new concourse. The information for the Centurion Card has been collected independently by The Points Guy. Even as travel recovered, the lounge didnt reopen, though, and it finally only opened in June 2022. The Los Angeles Centurion Lounge remains closed as Amex struggles to replace a faulty HVAC that allowed jet fumes into the space. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Cool." Another fail for the Amex paperweight in my wallet. As such, you will find yourself awkwardly walking around in circles trying to find anything that you're looking for. FINALLY: American Express Centurion Lounge At Los Angeles International Because there were apparently issues with jet fumes in the lounge, which required some major work to be done. For food at the Centurion Lounge LAX, Amex has partnered with Chef Nancy Silverton, who is chef and owner of Pizzeria Mozza, Osteria Mozza, and chi SPACCA. The new locations join upcoming expansions in San Francisco and Seattle. But exactly when that will happen remains up in the air. Should You Buy Expensive Beverage Packages When Going On A Cruise? It's too crowded.". Lounge operators, such as Amex, will need to rethink their approach to lounge design if they want to stay competitive. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Amex Offers Grab-and-Go Food at LAX Centurion Lounge I have a different take: AmEx is in no hurry to reopen this lounge. The only way past the boxed food was to ask and be escorted to the restrooms. In other words, to get there from Terminal 7 youd take the underground walkway to Terminal 6, then the underground walkway to Terminal 5, then the underground walkway to Terminal 4, and then the connector to TBIT from there. But thank you for this update. After being closed for much of the last two years, the Los Angeles (LAX) Centurion Lounge has finally reopened its doors to travelers. Hoping the card changes on 2/23 help with crowding. The issuer cites "building repairs" as the reason for the temporary closure. Polaris is comparable, but not the normal united lounge for instance. American Express card members have only one other lounge option when departing from LAX which is the Delta Skyclub but only when flying Delta, and guests incur an additional charge. Looks like all the premium lounges in Tom Bradley International are closed. Cardmembers could visit the lounge, but only for takeaway food and drinks due to the local COVID-19 restrictions. This Report contains the recommendation by LAWA No - not correct. Amex representatives promised that the facility would be reopening in late 2021 which obviously didnt happen. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. However, as far as catering and beverages, I don't think we're comparing apples to apples, the domestic lounges you are referring to (Admirals, SkyClub) do not offer anywhere near the variety and quality of food that is offered in Centurion lounges. Very disappointing. AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. When they switched to the boxed meals and Pellegrino I was still okay with it. I can't remember the last time I ever used one. Los Angeles Airport LAX Lounges | COMPLETE GUIDE in 2022 The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. AA only flys to PHX (dropped DFW a few months ago), DL to SLC, and UA or AS dont fly there at all. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Do they let everyone stay in the lounge space or is the limited seating meaning they have to turn away guests? - April(ish)2020-June 2021: Grab and go boxed lunches On May 14, 2018, Los Angeles World Airports (LAWA) executed a 10 -year lease with AMEX Membership Rewards (US) to Hilton Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. With the LAX reopening, Amex has just one Centurion-branded lounge location that remains closed: Hong Kong International Airport (HKG). According to the initial American Express Platinum Concierge statement, there were extensive repairs required at the facility that took several months to take care of but were now eight (almost nine) months after it was first closed. Theyre superior to domestic airline lounges, which has made them so popular, to the point that theyre consistently really crowded. For context, the lounge is 4,401 square feet, so its much smaller than the 13,693 square foot lounge space that Amex otherwise has. Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? "Pay $600 for tax, money for Brandon to buy weapons for NATO. Membership Rewards (US) to Hilton Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. The issuer cites "building repairs" as the reason for the temporary closure. Then, they suddenly closed with a vague reference to 'Construction'. I visited a month ago and would give it a 2 or a 3 at most. . Just look for this wall and walk down the small set of steps. American Express Membership Rewards To Hilton Honors 30% Conversion Bonus Through April 30, 2023, French Air Traffic Controller Strike Expands To May 1 2, 2023, Hilton Go Employee And Friends & Family Rate Plans, Hilton Honors Bonus Points & Rate Promo Update May 2023. Meanwhile, if youre looking for a place to relax when passing through LAX, holders of The Platinum Card from American Express, The Business Platinum Card from American Express or The Centurion Card from American Express can access the Deltas brand-new SkyClub in Terminal 2 (but only when flying with Delta). I visited a month ago and would give it a 2 or a 3 at most. Stop overpaying for travel! All rights reserved. The lounge is relatively brand new and so is the terminal, sort of. The whole thing feels subterranean. I would respectful beg to differ on that. Given that this space is on a separate HVAC from the rest of the terminal, the lease is quite clearly triple net which obligates Amex to pay for the repairs. Related: The ultimate guide to American Express Centurion Lounges. LAX - SkyClub is better It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. . You'll pass the entrance to the Amex lounge. I doubt AMEX needs to pay a dime for this, LAX will be responsible since they rent out the space and most likely contractually obliged for working HVAC. Now open: American Express Centurion Lounge, LAX - Executive Traveller This project will require the Centurion Lounge to be closed for The Guide to Priority Pass Lounges at LAX - NerdWallet The grab and go hours are absurd and Amex has been mute on updates, at least we know whats wrong with the facility. We hope to resolve this issue as soon as possible and reopen the lounge in the coming months, the company said. Isn't that specifically just for bringing in a guest? After lengthy construction delays and a lengthy closure for maintenance shortly after opening the LAX Centurion Lounge finally opened to. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); This review is so unlike my experience in this lounge around noon. TBIT is connected airside to Terminals 4, 5, 6, 7, and 8 its only about a five minute walk from Terminal 4 (which is Americans primary terminal), and then expect it to take an extra five minutes per terminal, give or take. The COVID-19 pandemic struck just as the lounge opened, and due to local health code precautions, the lounge space itself was shuttered and only a to-go meal service was offered to eligible cardmembers. The issue - at most airports where Centurion Lounges are, you can find either a domestic airline club or another club accessible by card that is better. Then, head over to the TBIT. Its been much more than 6 months since they closed the lounge. Chef Nancy Silverton will continue to curate the menu at the LAX Centurion Lounge, and the new menu is as below. or To me, there seems to have been a fundamental shift in look and feel. To fix the issue, AMEX, at its sole cost, is replacing the HVAC system. Referencing my prior comment regarding a new approach to airline lounge design, I think Amex will need to rethink the look and feel of its lounges. No idea why the international terminal at LAX which still has a lot of flights has almost all outlets shut down and exhibits such as apocalyptic feel? Improve earnings, maximize rewards and track progress toward dream trips. Documents filed recently with the Los Angeles (LAX) airport's governing board show this isn't your standard fix or renovation. Terms apply to the offers listed on this page. JFK - Virgin Clubhouse is better 9 times out of 10 i am traveling solo for work and cant wait till the lounges have space again, gonna feel like 2015 when they first came out and you actually got good service at these lounges! This is seriously annoying. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? I kind of appreciated this, given the lack of natural light in the lounge otherwise. I have driven to/from OC or Riverside counties because of LAXs superior air service. Was definitely a bit of a strange feeling. Amex closed all of its lounges networkwide, including the LAX location, on March 21, and only started reopening some in October. All-day dining: gem salads with fresh herbs, roasted chicken thighs, grilled broccolini, roasted carrots, brownies. (Though it does have direct flights to both HNL and OGG). Why would AMEX need to pay for these repairs? To call their bulked up spritz concoction Venetian is criminal. 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