Customer satisfaction is our top priority. Copenhagen Imports Inc | Reviews | Better Business Bureau Profile The flagship brand of the group Casa Copenhagen is a UK based company bought over in 2007 and brought to India. Dear ******,Thank you very much for taking the time to offer your kind review at BBB.It is very much appreciated.Best regards,*********************. Staff is friendly and helpful. All special orders require a 25% non-refundable deposit, and are considered final sales once the merchandise is in. Sustainable Kids Furniture - Baby Furniture - Cam Cam Copenhagen Dining :: Dining Tables Let your living room furniture be just as delightful as the time you spend in the space. cost necessary to complete the service. Copenhagen Furniture Coupon Code - Envirogadget Please call a Copenhagen location for you login information: You phone number will be used as your main account number. Return Policy - Coleman Furniture Online Bellami Return Desk 120. Special orders where custom fabrics or colors are selected are non-refundable. Feel free to complete a simple credit application online to accelerate the process when you visit our store. Additionally, we have expansive warehouse clearance centers in Phoenix, San Antonio, and Tucson. The staff is very friendly and helpful. People generally want to feel reassured when they are buying online. Furniture returns must be protected during transit so that they arrive back to us in like-new condition. The staff is very friendly and. Deliveries cancelled on or after the day of delivery will be subject to a restocking charge of $99.99. in Phoenix, Scottsdale, Tempe, and Tucson, AZ. Please contact your sales associate or your nearest Copenhagen Service Center for details on our Mattress Exchange Program and to learn about the necessary conditions of the mattress for exchange. To request return information, contact the third-party seller within 14 days of receipt. When your business operates in the digital ecosystem, it is very important to operate within the legal boundaries to avoid any potential issues. If you have purchased from Copenhagen in the past, you already have an account. I try to get to all of these, but this one fell through the cracks! Shop Living Room > Sectionals Sectionals Sofas Sofas Accent Tables Accent Tables Accent Chairs Accent Chairs Our media storage options include everything from simple essentials to multi-featured media cabinets to versatile tech-friendly shelf systems. You can mix and match styles, fabrics, and leathers for an eclectic look, or select a chair that's part of a living set. The, A chaise lounge is a great way to add a unique seating element. Learn More About the Seller 5.0 Located in New York, NY Recognized Seller 15 Return Policy Examples - Small Business Trends We hope you enjoy both online and in-store shopping. For advanced comfort technology, Stressless is the way to go. Royal Copenhagen Porcelain Floral Vase, circa 1900 Wayfair's dealsespecially during the highly-anticipated Way Day saleare what make the retailer stand out. Place a coffee table in front of your couch or sectional to set magazines, remotes, and drinks. Item(s) do NOT qualify as Non-damaged or Non-defective Return if: YOU received delivery of an item(s) with a finish, color or texture that is different from what YOU saw at the Coleman Furniture website, any website other than Coleman Furniture, at a physical furniture store, or recommendations YOU received from a Coleman Furniture sales representative. Despite what you sell, your refund/return policy should usually contain these three sections: If you run a company that sells digital products (downloadable software, SaaS, digital games, etc.) E. Borch + stamp for the manufacturer bronze foundry L. Rasmussen in Copenhagen. deliver it to you through our in-house white glove delivery team. Great product. Its very flexible by not charge their clients for more than what they have used or some of the non-refundable items such as domain names. All returns and exchanges are subject to round trip shipping charges. The Short Answer. (Note: This doesn't apply to Wayfair's 100-night mattress trials, which provide free returns.). 5% Off Copenhagen Imports Coupons & Promo Codes - Apr 2023 - CouponBirds Therefore, it's totally possible that an affordable find may be worth keeping, reimagining in another space, or even reselling on Facebook Marketplace, rather than going through the hassle and added costs of shipping it back. Purchased about 5 items from them because apparently I don't learn from my mistakes, most of their inventory is the same across wayfair, overstock, joss and main. The ******,***** Copenhagen is a fabulous high quality furniture store. When you have a money-back guarantee policy you will appear like a trustworthy company in the eyes of your prospects and customers. Terms and conditions of these warranties will vary with the individual products, and all warranty issues must be handled through us. The ******,***** Copenhagen is a fabulous high quality furniture store. CITY Furniture | Return Policy Regardless of how many times you hear how important it is to measure your space or account for .css-1qproo8{-webkit-text-decoration:underline;text-decoration:underline;text-decoration-thickness:0.0625rem;text-decoration-color:#40699f;text-underline-offset:0.25rem;color:inherit;-webkit-transition:all 0.3s ease-in-out;transition:all 0.3s ease-in-out;background-image:linear-gradient( to bottom, rgba(156,181,215,.2), rgba(156,181,215,.2));-webkit-background-position:0 100%;background-position:0 100%;background-repeat:repeat-x;-webkit-background-size:0 0;background-size:0 0;padding-top:0.05rem;padding-bottom:0.05rem;}.css-1qproo8:hover{color:#000000;text-decoration-color:border-link-body-hover;-webkit-background-size:0.625rem 3.125rem;background-size:0.625rem 3.125rem;}pet-friendly fabric, things come up, and changing your mind on big-ticket items happens more often than you think. Our expert team of interior designers are here to help you make your design vision a reality. We offer various home office options, from laptop desks to executive desks, file cabinets to entire organization systems. Please call a Copenhagen location for you login information: Phoenix (602)-640-0732 . If you aren't completely happy with your Saatva furniture during your 365-night home trial, just give us a call at 1-877-672-2882. If it says Please call, please call to check its availability, as it may be discontinued or out of stock. If your item was shipped with our Free Shipping, we will charge our actual outbound shipping charges as the shipping charges are included in the price but customer will still be charged the round trip shipping costs incurred by Coleman Furniture. Then you can attach the text see details and link it to your full policy, just like in the picture below. Dear ********,Sorry about the late response! We offer a, tables, chairs, sideboards and curios, bars and barstools, and much more, We carry subtle mid-century modern pieces as well as showstopping, pieces with sculptural bases. Online Refund Policy You will receive a refund if you cancel your online purchase within three (3) days after receipt of delivery. Details: Save Up to $200 Off on Furniture 10. We have locations in Phoenix, Scottsdale, Tempe, and Tucson, AZ, as well as Austin, El Paso, and San Antonio, TX. we can keep you posted with new products, trends, and occasionally a special purchase offer. The health and safety of our customers and employees is a top priority for us. Please note that, due to COVID-19 protocols, we are not able to move existing furniture to other places in your home or remove existing/unwanted furniture upon delivery. The. Here are the main reasons to consider when you are thinking about whether you should have a no refunds policy: If you provide a highly detailed refund/return policy that protects your interests as well, you dont need to have a separate no refunds policy. excludes damage caused by improper handling, use and/or care, and normal wear Copenhagen Imports Promo Code helps you save up to 50%! Their return policies are horrendous. Whether you want to pursue a passion project or manage your busi, ness at home, we can outfit your home office with, We have options suitable for large feasts or intimate get-togethers. A written return policy allows you to treat all requests the same and avoid the tendency to handle things on a case-by-case basis, which is often less productive and more expensive. Please call a Copenhagen location for assistance if your email address for this account is not on file. Besides removing barriers to purchase, a money-back guarantee can also differentiate your business from the competition and put you in that sweet spot in your niche. Your kind words are very much appreciated!Please let us know if we can do anything for you in the future.Regards,*********************. we can keep you posted with new products, trends, and occasionally a special purchase offer. Featured Collection Italian Living Collection Shop Now Corda Occasional Table $738.00 Asti Sofa $4,995.00 Terminal Console Table $2,568.00 Copenhagen's warranty excludes damage caused by improper handling, use and/or care, and normal wear and tear. was very knowledgable and professional and helped me to select fabrics that are beautiful yet durable. I have done business with Copenhagen Furniture for almost ***************************************************************************************************************************************************** the store. They are great assets to Copenhagen. You can easily integrate power motion pieces without sacrificing style. Returned or exchangeditems must be new and in unused condition. We know furniture is heavy and cumbersome. Once an item has been assembled it is no longer returnable unless written exemption was provided by Coleman Furniture. In short, Costco allows you to return furniture for a full refund of the purchase price at any time as part of its 100% satisfaction guarantee policy. "If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365. We have everything you need to make your living room welcoming and sophisticated. needs, you could consider a table with extension leaves or an extendable top so that you can seat four to ten or more guests. BBB Business Profiles generally cover a three-year reporting period. As such, we have adopted appropriate measures to safely allow access to our showrooms. Ships From: Copenhagen , Denmark. All Copenhagen merchandise has a warranty, and we stand behind each and every item that we sell, no matter the price-point. Shopping online is quite different than in a retail store. Refunds, if applicable, will not be issued until item(s) are inspected by Coleman Furniture, manufacturer or an authorized 3rd party agent of Coleman Furniture. If you are not completely satisfied with your new mattress, you have the option of exchanging it for a different selection as a one-time offer. An angry customer will cost you far more than a refund. Casa Copenhagen returns and exchange policy gives you an option to return or exchange items purchased on Casa Copenhagen website only if a product is received by you in a damaged condition, within 7 days of receipt of the product. Please call a Copenhagen location for assistance if your email address for this account is not on file. Your time is very much appreciated.Best regards,*********************, Sales Personnel, ********** were awesome. You can also get this refund without receipts though with some limitations. You might very soon have to deal with a lot of bad reviews even if theyre untrue. are made in Italy and feature sleek, contemporary design. For help with your payment, please contact your sales associate or your, If you have any questions about your payment, please contact your sales associate or your. To return items for an exchange, or refund, please contact us via email for an RMA (Return Merchandise Authorization). SHOW DEAL 1% OFF Deal 15% OFF Promotional Code For 1st Order And if you're still not sold, print the shipping label, prepare your package, and drop it off at your nearest UPS store at no extra cost. Now that you have all the rules in one place, you'll be able to shop, rethink, and figure things out easier than ever. How To Write a Return Policy (+ Free Template) (2023) - Shopify 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Furniture is not listed under the exceptions per Costco's return policy, which means it can be returned. And if youre involved in the e-commerce business, whether its an online store, digital software, or a SaaS, a couple of the most basic legal aspects you must address are handing return or exchange requests and processing refunds. A well-written refund policy can boost your sales and increase profits, while an overly restrictive refund policy can scare potential customers away and cost you dearly. Does the counting start from the moment they order it, or from when the product gets shipped to them? options, from laptop desks to executive desks, file cabinets to entire organization systems. We will get back to you within 24 hours. Contemporary sofas range from sophisticated, structured leather designs like the Oro, to low profiles with ratcheting headrests like the Adrienne, to sofas with elegant wood accents like the Chelsea and Sonnet. f an item is in-stock near you, you have the option to add it to your cart and checkout smoothly. Do You Offer Any Special Financing Options? You should definitely put in some time to ensure you offer whats best for your customers while still making profits. We have options suitable for large feasts or intimate get-togethers. We've encountered the following errors while processing your payment: Please review your submission data and try again. Item(s) must be unused and free from damage, pet hairs, soil, or stains. Our story started with providing quality bed linen, crafted with precious blend of cotton. You can view our selection on our website at the following link, or visit in-store to see what feels best for your body: more. For example, perhaps you didnt want to offer a 30-day money-back guarantee but the policy that you copied states that you do. It will slow down your sales. Once your merchandise is paid in full, arrangements can be made for delivery or pick-up of your items. Be the first to know about the latest deals, style updates & more! I will be sure that our ********** showroom manager sees this and shares it with both TJ and *****.Best regards,*********************, Pres/CEO, Good quality furnishings for your home. If you have questions about what colors or materials an item can be ordered in, please contact your nearest location. Developed By Smartfish Designs. We're always here for you.Best regards,*********************. You'll only pay a $99 processing fee and we'll take care of the rest! The said product should be unused, preserved its original condition, tags, and packaging. Outstanding shopping experience! If this is the case, you can mention the reasons why you dont have a money-back guarantee in your refund/return policy. Renegade Furniture Group, Inc. A 25% non-refundable deposit is required on all special orders. From Casper to IKEA, Here's Your Guide to Furniture Return Policies of Top Home Stores, High School Grad Gifts All College Freshmen Want. Business advisers often say that taking care of your reputation should always come before taking care of your money. A secure payment can be made at www.copenhagenliving.com/myaccount or by using QuickPay. furniture alignment; and damage or scratches from pets. Copenhagen Imports is partnered with Wells Fargo Bank, N.A. $1,099 - $5,599. All rights reserved. ained to help with design, direction, and everything in between. You may have added items from another computer or device. . we can keep you posted with new products, trends, and occasionally a special purchase offer. If an item is determined by Coleman Furniture, or the manufacturer, to be free of defect or damage, however, customer is not 100% satisfied with the product and desires to return the order; customer may return the item(s) they purchased from Coleman Furniture by following the steps outlined below: We work closely with our vendors and strive to make 100% certain that all product colors, dimensions, and angles are exact; however, there are sometimes small discrepancies. One of the ways to do so is to make them know that you have a money-back guarantee policy. We offer in-home consultations, as well the usual focused help in-store. Copenhagen Collection - Room & Board Returns You can return eligible items for a refund of the merchandise value. $699.00 Special Purchase Price: $ 515.00 While Supplies Last. Scandinavian Designs - Quality Modern Contemporary Home Furniture This is why it's crucial to read the fine print and understand the furniture return policy, otherwise, you may get hit with massive shipping fees if you decide to bring your purchases back. Our delivery service includes furniture assembly and placing the. we can keep you posted with new products, trends, and occasionally a special purchase offer. Find tips and products on marble, wood, leather, and textile. It is generally a far better idea to give your customers a store credit than to inform them that they have no refund/return rights whatsoever. For help with your payment, please contact your sales associate or your, If you have any questions about your payment, please contact your sales associate or your. I highly recommend this company. If customer discards the original packaging, or it was removed from the premises by the Coleman Furniture delivery agent, it will be the customers responsibility to source the similar packing materials and re-packing the unit(s) the same way that it was delivered. Our team can help you maintain matte lacquered wood surfaces, natural teak wood, oiled surfaces, marble, travertine, leather, textiles and more. Copyright 2020 Casacopenhagen Brands Private Limited. . List any products that may be exempt from returns. BBB Business Profiles may not be reproduced for sales or promotional purposes. RETURNS & EXCHANGES. A classic set like the, mixes wood, glass, and metal to create a sharp-looking tiered design. We looked at other stores, but none had anything stylish. Casa Copenhagenreturns and exchange policy gives you an option to return or exchange items purchased on Casa Copenhagenwebsite only if a product is received by you in a damaged condition,within 7 days of receipt of the product. , please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. Copenhagen has teamed up with Wells Fargo Bank, N.A. . You can sell products at higher prices than the competitors who dont have a money-back guarantee and people would still purchase in your store. And they have a stellar return policy in case youre not satisfied with how your purchase looks/fits into your home. For a compact sofa that will fit in smaller spaces, try the Mala, or to fill up a larger room, consider the Jordan, which measures 89" with two long-length power motion seats. SaaS companies often include information about prorated or partial refunds. Dear ************,My name is ********************* and I'm one of the family member owners here at Copenhagen. What About Special Orders? Copenhagen Imports Warranty & Our Promise If you cant find what youre looking for, please call or visit in-store, for a wider variety. Copenhagen Bathroom Vanities. Costco Furniture Return Policy: Everything You Need to Know See Details. QUINCY DESK WITH RETURN - DARK . Excellent selection of fine furniture. This will increase the readability of the document, make it easier for customers to find what they need, and, at the same time, protect you legally. Measures: Height 39 cm. If an item does not fit in a customers home and needs to be returned, customer will be charged a 15% restocking fee as well as round trip actual shipping fees incurred by Coleman Furniture. With any questions or concerns, please contact your nearest, Every item on our website has its availability listed. You are welcome to call or visit in-store to pre-order those items with a 20% deposit. and necessary travel, however these charges will not exceed the actual These generic refund policy templates will help you craft your own policy. A streamlined design like the. For a laid-back, elegant design, check out the. If you have purchased from Copenhagen in the past, you already have an account. Our warranty and services apply 70% OFF 100'S OF HOME & GARDEN FURNITURE ITEMS! Original delivery and shipping charges are non-refundable. The downsides of having this kind of policy are more work for your finance and customer service departments, and, unfortunately, exposure to manipulation (some people like to get their hands on the new stuff, experience it, return it and get their money back). Our warranty is not Its made of bronze with brown patina.

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