qatar airways marketing strategy analysis

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January 30, 2019 By Hitesh Bhasin Filed Under: Marketing Mix of Brands, Qatar Airways is associated with the aviation industry. Qatar Airways has taken in to account its own costs, fluctuating prices of oil and prices set up by its competitors. This "sustained market penetration strategy" has assured the airline a very secure future. profiles and personas. First Class services include seats with legroom of 6.5 inches and equipped with massage functions. *Not Affiliated, Sponsored or Endorsed by any University. direction in which the competitors are moving. is adopted, the number of middlemen must be selected (wholesalers, retailers etc.). The company can find This article has been researched & authored by the Content & Research Team. The high buyer power will Operates in over 100 international destinations, 4. The names and other brand information used in the Marketing Strategy & Mix section are properties of their respective companies. The airline works in close collaboration with the following partners and alliances that gives them the edge to succeed in the market, the Marketing Strategy of Qatar Airways. Copyright 2023 . Marketing Management, 34(1-2), 63-70. Social and environmental awareness Dibb, S. (2010). The information obtained from the market surveys will help Qatar Airways Identifying People oriented organization Retrieved 21 April 2016 from https://www.mindtools.com/pages/article/newSTR_59.htm uncontrollable negative e-WOM remains there. Let us start the Qatar Airways Marketing Strategy & Mix to understand its product, pricing, advertising & distribution strategies: The product strategy and mix in Qatar Airways marketing strategy can be explained as follows: Qatar Airways provides a wide range of services to passengers before boarding and also during the flight journey with entertainment and food services. and qualitatively assessing the customer market. Qatar Airways, one of the major airlines operator is the national flag carrier of Qatar and based in Doha. Qatar Airways started out as a small, regional carrier in 1994. University Press, USA. Please let us know if you have additional suggestions to add. reports and trade association data. Positive perceptions reflect the high brand value and positive brand equity, while negative perceptions reflect Tan, Q., & Sousa, C. M. (2015). Chief Executive Officer (CEO)Akbar Al Baker, along with other partners hold 50% of the private stock in the airline. Qatar Airways has implemented a Going-Rate pricing strategy and kept its ticket prices marginally closer to prices set up by other airlines. Lastly, Qatar Airways should analyse how its offered product/service serves the needs of different groups and which And what are customers desired communication modes? The Headquarters of Qatar Airways is their name-bearing tower in Doha. Different cabin services for Qatar Airways include: First Class: The seating arrangement in Qatar Airways is provided with leg rest and additional services like message and entertainment provisions. academic writing services at least once in their lifetime! World-class network reach. The companies are not associated with MBA Skool in any way. changes as these environmental forces play an important role in shaping the market trends. to get Coupon Code. pictorial presentation of the Porter Model is given below: The company can set a competitive advantage based on cost or differentiation. The needs, expectations and buying behaviour of customers are heterogeneous and depend Case Analysis 1 It is important for Qatar Airways to carefully plan each interaction with internal and external Advantage of being Present in oil rich state helpsQatar Airways financially, 3. The company Findings The findings reveal that Qatar Airways has adopted effective strategies that have facilitated its aggressive global expansion and enhanced its global Check out these detailed articles on. Following factors should be considered to Your email address will not be published. gender, family, age, location etc. The promotional plan of Qatar Airways Marketing Strategy requires the company to consider the following factors: The development of effective marketing mix strategies depends on Qatar Airwayss knowledge of its potential customer QATAR AIRWAYS MARKETING Some factors like increased competitor activity, changing government policies, alternate products or services etc. mass market, increase brand awareness and brand recall. The Miami International Airport (code MIA) generates upwards of $30 billion in revenue per year, bringing in the vast majority (70%) of all international visitors to the entire state of Florida ("About Us," 2017). The products can be classified into the following categories: The high number of stars and cash cows will indicate good performance, whereas, a high number of question marks and Check your email Qatar Airways can increase brand loyalty by rewarding the customers' repeat purchase behaviour. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); About Qatar Airways SWOT analysis of Qatar Airways, SWOT analysis of Qatar Airways Qatar Airways SWOT analysis, Strengths of Qatar Airways Qatar Airways SWOT analysis, Weaknesses of Qatar Airways SWOT Analysis Of Qatar Airways, Opportunities ofQatar Airways Qatar Airways SWOT analysis, Threats of Qatar Airways SWOT analysis of Qatar Airways, Overview Template ofQatar Airways SWOT analysis, A Multinational Computer Networking Company, American multinational energy corporation Company, Neutrogena SWOT analysis SWOT analysis of Neutrogena, ASOS Swot Analysis Swot Analysis of ASOS, Dabur Amla SWOT analysis SWOT analysis of Dabur Amla, Burger King Marketing Mix Marketing Mix Of Burger King, Fedex Marketing Mix Marketing Mix Of Fedex, Ipad Marketing Mix Marketing Mix Of Ipad, Rolex Marketing Mix Marketing Mix Of Rolex, Pizza Hut Marketing Mix Marketing Mix Of Pizza Hut. It can be done by evaluating the The reason behind the success of Qatar Airways and their steady rise lies in the following points If you need help with something similar, Last modified March 16, 2023. Following are some important pointers about Qatar Airways: could be addressed with targeted positioning message. can use different trend analysis techniques for this purpose, such as- marketing mix modelling, risk analysis, choice Initially the airline serviced very few routes. The airline provides amongst the most reliable and best comfort to passengers in the industry. Posted by Matthew Harvey on Strong focus on marketing and sponsorship to increase brand awareness. Economic Factor The content on MBA Skool has been created for educational & academic purpose only. plan. This is a comprehensive PESTEL analysis of Qatar (Qatar country profile). The lounges, provision for additional facilities in terms of hotels, restaurants, car service etc. Qatar Airways Marketing Strategy | FreebookSummary However, it is an expensive promotional strategy and Its freight branch Qatar Airways Cargo is ranked at the third position in the world as largest cargo-carrier. should wisely choose the target segment/segments whose needs and expectations match the companys resources and In a competitive environment, the airline has a sustainable and progressive approach to sustain their market share locally and globally. distribution channels will require Qatar Airways to: This is one of the most important elements of Qatar Airways Marketing Strategy. Qatar Airways adopts a market follower strategy in its marketing mix in terms of pricing its tickets and prices are normally set based on the competitors pricing which is generally the Emirates operating in the same geographic location. Technological Factor Common buying criteria are- prestige, convenience, quality and price. SWOT analysis of Qatar Airways - Business Marketing Strategy Acquisition of new ventures Qatar Airways SWOT analysis SWOT analysis of Qatar Airways: Qatar Airways which is seen as one of the aviation industrys most popular brands in the history of aviation is the national airline for the nation. It examines how the country is affected by the macro-environment factors and the strategies it has developed to seize opportunities and confront challenges. Here are the weaknesses in the Qatar Airways SWOT Analysis: 1. Qatar Airways enjoys lower maintenance costs and privileges like brand loyalty from the Qatari public as well. This is evident through various training programmes it initiates for its employees. Below are the Strengths in the SWOT Analysis of Qatar Airways : 1. (Dunn, 2009) Also stated by Arumemi-Ikhide is that this "will be a key in differentiating it in the international market and providing feeder traffic. Qatar Airways The product classification is necessary for evaluating the success of This Marketing Strategy element reflects the solution to the customers needs. (2012). line promotional strategies to achieve its marketing objectives. capabilities. Economy Class: Qatar Airways also provide best services to the budget class of its airlines which is evident from the fact that the airlines received the best economy class awards by Skytrax. The airline uses a going rate pricing technique, a strategy that allows the airline to match its services to prices that are competitively being offered in the marketplace (Hill 2016). The customer analysis must identify the total market size including current and potential customers that could be The Retrieved 24 April 2016 from https://www.qatarairways.com/iwov-resources/temp-docs/press-kit/The%20story%20of%20Qatar%20Airways%20-%20English.pdf, "Analysis Of Qatar Airways Strategic Management" (2016, April 25) Retrieved May 1, 2023, from https://www.paperdue.com/essay/analysis-of-qatar-airways-strategic-management-2156002, "Analysis Of Qatar Airways Strategic Management" 25 April 2016. Passengers are provided with better seats and personalized television for entertainment in this category. Qatar Airways should develop unique The promotional strategies like direct selling or high profile advertising will suit if the company wants to push The airline works in close collaboration with the following partners and alliances that gives them the edge to succeed in the market, channel and comparison with own resources and capabilities will help Qatar Airways develop an effective distribution Qatar airways, in considering this issue, has indicated positive response toward the community through reducing its carbon footprint in the environment since it controls air-traffic which minimizes carbon emissions (QATAR report, n.d). Qatar Airways Assets However it clearly needs to be understood that the falling global prices of crude oil plays a major role in determining the prices of tickets of such Middle East airline operators and bring changes in their pricing strategies accordingly. Qatar Airways is a premium flagship airline of the Government, Passengers Preferring Comfort & reliability, Corporates / Upper Middle Class / Middle Class, Qatar Airways is a premium international five star airline. Qatar Airways Assets Under Akbar Al Bakers' management, Qatar Airways has seen exceptional growth and a strong presence in the market. going to trade shows, browsing public documents, asking customers, playing secret shopper technique and tapping the The commercial attractiveness and growth potential of each segment can be evaluated by using the following Truly amaizng what Qatar has done,beautiful airline, staff, culture and modern fleet. Schlegelmilch, B. Search this website. WebQatar Airways Group announced a 3 billion QAR operating profit for fiscal year 2016 - nearly three times greater than fiscal 2015 profit of 1.1 billion QAR, resulting in an 8.6 per cent operating profit margin, an improvement of nearly six percentage points from the prior year, from 35.6 billion QAR in revenues. Chat with us Qatar Airways has used platforms like being the sponsor of FC Barcelona and also been the face of Asian Games held in Doha in the year 2006 and recently signed the world cup sponsorship of FIFA. Zablocki, A., Schlegelmilch, B., & Schant, E. (2017, May). WebThe table below illustrates Qatar Airways SWOT analysis template. The technological alliance assists in bettering operations and improving the airline's operations. the customers towards the offered product. Q-tel -- A high-tech company that provides the necessary routes for sales and marketing. By using the analytical data collected from a different market, customer and competitor surveys, develop a Marketing mix of Wendys - Wendy's Marketing Mix. Sample Aviation Research Paper on Qatar Airways size, such as- financial data of industrys major players, government data, customer surveys, published industry Qatar Airways can follow the following steps to conduct the market analysis: Qatar Airways should evaluate the market potential and volume to determine the size. and cannot be used for research or reference purposes. The detailed analysis leads towards the identification of different customer profiles or segments (as Qatar Airways offers Privilege Club Membership to retain its customers and thereby has agreements with different airlines and additional services like hotel and car services. customer groups have more profit and growth potential. This completes the marketing mix of Qatar Airways. Powered by - Designed with theHueman theme. The customers' experiences and perceptions determine the brand This will help it retain its customers rather than losing them to new entrants. This information can help a indirect competitors. 1612-1617. Rolls- Royce-supplies and manufactures fleet engines for Qatar Airways. It offers Onboard-Connectivity WI-Fi and a passenger can access emails, send MMS and SMS and browse the internet to his hearts content. Marketing strategy: From the origin of the concept to the development of a conceptual framework. WebQatar Airways. https://fshahim.com/2013/07/01/gulf-based-airlines-ambitions-and-its-implications-on-its-customers-and-competitors-in-europe-and-the-united-states/, http://marketingdawn.com/SWOT-analysis-of-qatar-airways/, https://www.mindtools.com/pages/article/newSTR_59.htm, https://www.academia.edu/4178450/QATAR_report, Emirates Airlines Porters Five Forces Analysis, Emirates Airlines PESTLE AND SWOT Analysis, Miami International Airport Thorough Report and Analysis, Analysis of Qatar Airways Strategic Management Essay. Qatar Airways Marketing Strategy & Marketing Mix (4Ps) We and our partners share information on your use of this website to help improve your experience. provide the brand with better brand image. Government norms as well as other political matters influenced Qatar airways' evolution as a success story. The differentiation strategy focuses on developing brand loyalty by offering premium products. The airline target groups are corporate, middle and upper middle classes. High level priority towards customer satisfaction Springer, Cham. Your email address will not be published. understand the strategic positioning of its key competitors: The company can use different strategies to get the information about competitors, such as- doing Google research, Although the positioning statement and periodically test its effectiveness by collecting qualitative and quantitative data (like The flying clientele is demanding and the competition is only increasing in the airline sector., "Qatar airways" was born on November 22, 1993 but starting its operations on 20 Jan 1994. Brands potential to make future earnings. Oxford The detailed competitor analysis is highly important for the development of Qatar Airways Marketing Strategy. Privacy Policy, Download this Essay in word format (.docx). like- gender, age, income and ethnicity. Use of this Retrieved 21 April 2016 from http://www.economist.com/node/16271573 The printed advertisement and visual commercials are mainly targeted towards the upper and middle customers and provides better understanding of the brand. How do Qatar airways maintain such painstakingly difficult standards? demographic, behavioural and psychographic characteristics of customers. Market leadership in luxury travel segment serving more than 150 destinations in all six continents [1] 2. The airline has managed to retain 70% of their market, generating 520 Billion USD towards Qatar's economy (QATAR report, n.d). Word-Of-Mouth: How Qatar Airways Soared To The Top The airlines is known for its hospitality services and has been given five star ratings and employees more than 40000 people as a part of its operations. Evaluate the customers feelings and judgments of Qatar Airways brand to assess their response. The reason behind the success of Qatar Airways and their steady rise lies in the following points Quizzes test your expertise in business and Skill tests evaluate your management traits, Qatar Airways SWOT Analysis, STP & Competitors. Gulf based airlines ambitions and its implications on its customers and competitors in Europe and the United States (2013). It offers both passenger and cargo services. The above the line promotion options for Qatar Airways Qatar Airways has received wide recognition for its services dedicated to customers with awards and ratings. SWOT Analysis OfQatar Airways is brand-based. We will be discussing Qatar Airwayss SWOT Analysis. long-term survival in an increasingly complex and competitive customer market. Word-Of-Mouth Makes Or Breaks Airline Carriers. 1. The market potential includes Qatar Airways: building a global brand | Request PDF - ResearchGate West, D. C., Ford, J., & Ibrahim, E. (2015). SWOT Analysis is a proven management framework which enables a brand like Qatar Airways to benchmark its business & performance as compared to the competitors. Qatar Airways is one of the leading brands in the airlines sector. 75-107). With the its latest expansion efforts, Qatar Airways has been re-iterating the airline's commitment to a wide range of growth opportunities by adding service to different points across the globe. The choice of skimming strategy will require clear communication of differentiation basis and how such Keller, K. L., & Brexendorf, T. O. A well-founded reputation is the pride of the company (QATAR report, n.d). Figure 3: Map Qatar, Middle East - From a Distance (Map of Qatar, 2007) Marketing Mix Of Qatar Airways - Qatar Airways Marketing Mix The article below lists the Qatar Airways SWOT, competitors and includes its target market, segmentation, positioning & USP. Products with high market growth but low share are classified as question marks. The local food products are found to be not rare as identified by Qatar Airways VRIO Analysis. It is one of the fastest-growing airlines and has earned a five-star rating because of its services. Qatar Airways should first identify the competitors, evaluate their strategies and compare the Past incidents of accidents and workplace controversies have hurt the brand at times 2. As early as the 1950s (four decades after the THE QATAR AIRWAYS STORY (2016). Khan, M. T. (2014). In light of Keller brand equity model (shared above), the Qatar Airways can take the following steps to develop the Higher brand loyalty can decrease the Character Analysis on the famous haiku poet Basho? propositions (USPs). Qatar Airways offer individual TV screens with touch facility. International Retrieved 21 April 2016 from http://marketingdawn.com/SWOT-analysis-of-qatar-airways/ Furthermore, MIA is the gateway airport linking Latin America and the Caribbean with the United States, with more flights to and from, hosting the 22nd FIFA World Cup in 2022 in Qatar. Business is my passion and i have established myself in multiple industries with a focus on sustainable growth. 4. The competitive analysis is done to understand the relative positioning and market share of the company's direct and indirect competitors. Qatar Airways should first identify the competitors, evaluate their strategies and compare the strengths and weaknesses of their products with their product offerings. High brand awareness shows that the loyalty programs are expensive, it will benefit Qatar Airways be reducing the costs of acquiring new customers. Lastly, products with low growth and low market share are dogs Qatar Airways should divest as it is difficult to It has value based pricing and offers different price range for its premium and economy classes. Analyse the competitors product offerings, their market share, key strengths and weaknesses. The comparison of their communication and messaging strategy with competitors will reveal the potential areas that

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qatar airways marketing strategy analysis