Links may open in a new window. The EZPass must be mounted to the vehicle as prescribed by the agency who issued the transponder. By visiting one of our service centers. This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia,West Virginia, North Carolina, Kentucky, Florida and Minnesota. More specifically, they are the collection of Latin letters and Arabic digits. Yes, absolutely. is to cut down on trees, right? The transponder responds with a signal that allows the E-ZPass system to identify the driver and calculate their entry and exit point on a toll authoritys network. Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. Which one do I need? Each E-ZPass toll transaction, regardless of which of your transponders you use, deducts from your available balance. Could be a new thing--maybe they are concerned about identity theft? How do I exchange a standard transponder for a Flex transponder? If you do not have this information, please contact our Customer Service Center at 888.397.2773, 7 a.m. - 7 p.m., Monday through Friday and 8 a.m. - 2 p.m . For instance, Massachusetts drivers have to pay $20 to open an account, while Ohio residents have to pay a $9 annual fee. You will need a Flex transponder only if you plan to travel with 2 or more people in the car on the 64 Express Lanes (Hampton Roads) and 66 Express Lanes Inside the Beltway, or with 3 or more people in the car on the 95, 395, and 495 Express Lanes. Once youre logged in, youll be able to see your E-ZPass dashboard where your balance should be available. Each transponder comes with adhesive mounting strips and easy-to-follow instructions. Is there an administrative fee to collect my DRIVE SMART Virginia Education Fund donation? Now accepting donations to DRIVE SMART Virginia Education Fund. The PA Turnpike Commission offers E-ZPass gift certificates as a convenient way of gift giving. We recommend you make changes to your account several days in advance of your trip. I wonder if thats new. For instance, New Jersey has a $25 minimum account balance. AskingLot.com, To retrieve your lost E-ZPass account number, just enter , How do I find my e ZPass account number? Open an E-ZPass MA account Pay an individual toll bill online (Pay By Plate MA Invoice) Call, Email or Chat with us . If you're logging into your account for the first time since the transition to the new website on 2/16/2021 , you're required to change your password to access the . Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. This deposit will either stay in your account or go towards covering toll fare. maximum gross weight. Our website is supported by our users. Is my E-ZPass account information private and secure? The cost varies from one state to another. You can purchase an E-ZPass in one state and use it across state lines. this amount accordingly. Save my name, email, and website in this browser for the next time I comment. seems pretty reasonable for tree-killing, printing, stuffing, and mailing. When adding Why is my E-ZPass transponder not working? Hours: Monday through Friday, 8:00 AM to 6:00 PM . It will be *just* *like* they mailed them to you, except cheaper and faster. If you haven't used your E-ZPass account to pay for a toll in the last 12 months you will receive an inactive account notice. The account number is on your statement. Simply login with your username and password on this website to make any changes to your address, vehicle information, or to update your credit card. Another option for cash-paying customers Now accepting cash to replenish your E-ZPass at these participating locations: 2017 Virginia Department of Transportation | If you go through an E-ZPass only lane with no transponder, it may post to the rental agencys E-ZPass account by the license plate and you may be assessed a fee plus the toll rate from the rental company. Account Login E-ZPass Accounts created on or before April 28, 2021, . These lights signal that your account is out of funds or there may be something wrong with your transponder or the way it is mounted. Drivers have an electronic tag inside or outside their vehicle that acts as an RFID transponder. As they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account. of our E-ZPass . What is the $1 debit to my bank account from E-ZPass? You will be asked for your E-ZPass account number and four-digit PIN number. Access your account online or via our mobile app, PA Toll Pay. Pennsylvania, account to your EZPass account. The statement itself isn't delivered to your email--its a link for you to log in and view it, so if you forgot or lost your account number you can't log in til you retrieve it. Most agencies have staffed service centers that you may physically visit if needed. New York charges drivers a $1 monthly service fee. There is no additional charge for the EZPass Plus program. New Hampshire, If you have a valid EZPass account, you will not receive a TBP invoice. The E-ZPass Flex will work on any toll facility where E-ZPass is accepted. For assistance, please call the toll-free number: 1-877-762-7824 Monday through Friday 7 a.m. - 7 p.m. All Virginia toll roads accept out-of-state E-ZPass: If you are a Virginia resident, you can open your E-ZPass account in any of these simple ways: Residents of Virginia with permanent upper limb mobility impairment (Click here for more information.) 2017 Virginia Department of Transportation | Monthly and Quarterly summary statements are available online free of charge. 1 E-ZPass is available from the PTC E-ZPass Customer Service Center at 300 East Park Drive, Harrisburg, PA 17111. Mailed statements are also available starting at $2 per month. If you drive the toll roads frequently, we recommend that you contact us or log into your account to increase your Replenishment threshold (low balance) level and replenishment amount to accommodate your average monthly toll usage. This website is primarily intended as a resource for our staff and member agencies. Can I get an E-ZPass transponder for my motorcycle? for exactly the same problem. You can call the automated phone system at (888) AUTO-TOLL (888-288-6865) to update your account or speak to a customer service representative. Registration is required prior to use. You can change modes using the switch located at the bottom of the E-ZPass Flex device. If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue. Make payments towards your E-ZPass Massachusetts account; Pay a Pay-by-Plate invoice; Open a new E-ZPass Massachusetts account; Request additional transponders; Update your account information (i.e., contact information, vehicle information, and payment information) Review your account activity (i.e., toll transactions) Dispute a transaction . Yes. By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators. There are several ways to exchange your standard transponder for a Flex transponder: When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. It is suggested that you inquire about any discount programs offered by the agency whose facilities you will most frequently use and, if applicable, establish your account with that agency's E-ZPass service provider. Each state has its own official website where you can log in to your E-ZPass account. Visit one of our Service Centers or partner DMV locations. Your low balance amount will be periodically assessed to ensure you have at least three days of tolls to ensure coverage in the event that there are problems with your replenishment. Account Number: Digits only. . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Browse the most lucrative promotions we offer. The PA Turnpike Commissions tolling system will take images of license plates of vehicles not equipped with a valid EZPass transponder. Forgot Your Username, Password or Have a Locked Account? You can switch the transponder from one vehicle to another as long as you use it on a vehicle with the same vehicle type. Call 1-877-762-7824. Thanks! Do I have to have a credit card to open an E-ZPass account? The great thing is that your E-ZPass transponder will work across the entire network. This link should take you to the E-ZPass login portal for your state. The security of transponders is the responsibility of the account holder. Like the job UHub is doing? Someone at the DOT or the contractor they hired must have had a rough day. Freedom of Information Act | Register your On-the-Go transponder by selecting one of the options below. For assistance, call 1-877-762-7824 or visit your nearest Service Center. I understand that there is a $2 monthly fee for this service ($5 per month for commercial accounts) and I agree to allow Customer Service to deduct this charge from my account. Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Route 895), The Downtown Expressway (State Route 195) from Meadow Street east to the I-95 Interchange, The Powhite Parkway from Idlewood Avenue south to and ending at Chippenham Parkway, The Boulevard Bridge (nicknamed the "Nickel Bridge"), Visit one of our Service Centers or DMV partner locations, By picking up a transponder at an E-ZPass On-the-Go retailer and registering online or by phone. To register your transponder you will need: In order to open an E-ZPass account online or at a Service Center, you need to pre-pay a minimum of $35 in tolls. For instance, North Carolina drivers have a system called NC Quick pass. National Center for Missing and Exploited Children. Is my information secure with E-ZPASS Virginia? If you are trying to login on this website www.ezpassiag.com you are in the wrong place. Note that your card and expiration dates must be valid for this process to be successful. As the vehicles belong to the same class, you can switch the transponder from one vehicle to another in all states. DRIVE SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia. Get an E-ZPass mailed to you. How do I know which agency issued my EZPass? The Virginia Department of Transportation is committed to protecting your privacy and the security of your account. Maryland, Booking reference, Billing address, Email address on the. the vehicle to your account, indicate the vehicle is a rental. Pricing periods are peak, off-peak and overnight hours and days of the week when a particular mileage rate is in effect for all-electronic toll facilities. Existing MTA E-ZPass Private account holders, that have cash or check account replenishment selected, may request an MTA Reload Card at www.e-zpassny.com or by calling 1-800-333-TOLL (8655) and using the automated system. Email and Text notifications. You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-state. | DiscussPlaces, How do I find my EZ Pass Number NY? Yes. There are no user replaceable components in your EZPass. Cash as a payment type is not accepted on all toll facilities in Virginia. The transponder is designed to function best at an angle, similar to the one created by the windshield of a passenger vehicle. If you are unsure which agency is yours, check your transponder for the issuing agency name. Give the gift of seamless travel with an E-ZPass gift certificate. I must be one of the lucky ones. E-ZPass Delaware. Your account number is located on the Patron Account Information Report which you received when you opened your account. Hours: Monday through Friday, 8:00 AM to 6:00 PM . Please login to access your E-ZPass MA account. If you received a letter from us regarding your account, your account number will appear at the top of the letter. Yes. Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. In case of loss, a $10 charge will apply for Standard transponders and a $20 charge will apply for Flex transponders. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. EZPass customers save nearly 60% on tolls. Business accounts are welcome but special rules apply. You'll have to wait until your next statement comes- EZ-Pass won't give out your account number over the phone or mail it to you in a timely fashion. The TBP invoice will have a license plate image, travel information, and payment options. If you are traveling on a toll facility that accepts cash payment and you want to pay cash at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. When you reach your low balance, your selected method of payment is charged automatically to replenish your account. search below to find a retailer near you. Consider a contribution. Its a prepaid account where drivers keep enough funds to cover their toll fare. States like Virginia will auto-replenish your account if it drops below a certain balance. There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. While the system is the same in all participating states, there are a few differences. Open E-ZPass Account. For a one-time payment, select the option on the Payment page in your account, enter the amount of the donation and click "Add". If youre an E-Z Pass owner, then you know just how handy the device can be. Yes. Select Update Payment Method. The E-ZPass system is originally from New York state, but there arenow 18 states that use this system, with a total of 43 million tags on the roads. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". You will be prompted to enter your E-ZPass account number and four-digit PIN number. You may also call 1-877-762-7824 to make these changes through our automated phone system or to speak to a Customer Service Representative. View more E-ZPass questions on the FAQs page. You will need your account number (or your transponder number) and the 4-digit security PIN assigned to your account. If you have fewer than the required number of people in your vehicle, select the toll-paying mode on the E-ZPass Flex to have the toll automatically debited from your account. In Maine, drivers can save 20 to 40% on toll fares if theycomplete 30 trips or more in a month. Mail your transponder(s) to E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. . Call 1-877-762-7824. All E-ZPass Plus transactions are recorded on your statement. $2/mo. The E-ZPass Plus program is not available for E-ZPass customers who replenish via ACH or Manual. E-ZPass is Expanding! There are no user replaceable components in your EZPass. All E-ZPass Plus transactions are recorded on your statement. Box 1234 How can I make a donation to DRIVE SMART Virginia Education Fund? Florida residents can purchase a SunPass Pro or E-Pass Xtratransponder to use the E-ZPass network. If you like what we're up to and want to help out, please consider a (completely non-deductible) contribution. Simply log in with your username and password. If you do not have a Virginia E-ZPass account, create a new account and register your new transponder here. Light notifications differ by Toll Facility, but the following are some general descriptions: Red, Blue or White - A red, blue or white light indicates an unpaid toll. Managing your E-ZPass account online is convenient, making travel even simpler. And those statements *contain* the account number. I did print out one of my statements at some point but I suck at organization in general. In 2014 he acquired Ridester.com to share his experiences with other drivers. When you access your personal information, your web browser will automatically create a secure connection. You can also call the E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1 to update your credit card information. All transponders on the account draw from the same available balance. When you enter the lanes in Ohio, it will count the number of axles associated with the E-ZPass transponder and charge you accordingly. The customer support representative informed me that the only way to retrieve my account number would be to come to an EZ-Pass/FastLane service location in person. In order to cover costs and ensure that no taxpayer or toll dollars are used to fund this initiative, VDOT collects a small administrative fee from the donation amount. Based in Virginia, USA. Contact the Service Center to check your available balance to be sure you have adequate funds for your tolls. Please visit the website for the agency that issued your transponder and go to the account management section or the contact us section of their website. Most participating states require an initial deposit. If you see this light for more than two consecutive days, contact the Customer Service Center.

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