All I want is internet and home phone - there's a box in front of my house. How do you not have internal numbers to contact another internal department? When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. I am in need of a contact for the new construction survey division. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business Sorry about that. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. Comcast Utah Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. We'll be there to help. 0000013245 00000 n Internet Help & Support. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. The best communities have most conversations happening in the public boards. @ComcastJodie I do not have a chat option. @ComcastJodie I do not have a chat option. Greetings, @l8867vette! 0000003912 00000 n Hi, gangelo88. . Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. register their mobile number in My Account. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Thank you so much for reaching out to us here on our Community Forums platform. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. All users should have access. Cable: I've wised up. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Ive never seen a company treat PAYING CUSTOMERS like this. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". PECO did their job but it has been impossible to get xfinity to come out. It's a new townhome that is finished and I am moving in tomorrow. 0000009955 00000 n Read Now, Vice President, Procurement, Comcast NBCUniversal. %%EOF Prepare for Construction | Comcast Business Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. If anyone knows how to get in contact with Comcast or WOW! Comcast Construction - $13,000+ Official Response. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Understood. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Is there a way to contact Comcast construction Division directly? Services and features vary depending on level of service. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. In most cases, these lines are installed when your home's being built. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. WTF I have to do to give them my money in exchange for some internet. 198 41 I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Xfinity Customer Service - Contact Us Sorry to hear about the trouble. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. How do you get service?! The project is in Gresham, Oregon and there is service in the area. Hicatlusainc. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Get Support Find an Xfinity Location Check the status and hours of locations near you. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Get in touch with a Comcast specialist. Dec 2020 - Sep 202110 months. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . Once completed, this new interchange will be a game changer. Greater Nashville Area, TN. Again, I'm getting zero help. 0000003156 00000 n I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. However I havent received the call from the construction team yet. 0000004603 00000 n I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Our highly experienced team will help you select the best services for your property. 0000001745 00000 n Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. All they can do is reschedule. 0000002852 00000 n We can't cut our grass without moving the cable. Thank you! If anyone with xfinity is reading this please help! It's been 2 months and I still have nothing. Please include your first and last name, along with your new address, and we will continue helping from there. 0000002370 00000 n I have a mans number in construction that said he would take care of it. Hi kjyoung and welcome to the forums! I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. 0000202688 00000 n I have had this identical scenario happen 4 times now. I am so sorry to hear that you are still waiting for confirmation of serviceability. I've contacted Comcast 3 weeks ago to get this started with ZERO help. 2304870. So, offer one with WiFi included, no data caps, and 24/7 support. Things like this can take some time, as every area is unique. My husband runs a small business and we're really losing out. Then search Xfinity Support to start a chat with us. Each time the tech arrives to find no work has been done. Reddit - Dive into anything I told them get me connected then we'll wory about pricing at this point. Anyone know how to contact construction division directly? : Comcast I don't know what else to do. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. I have had this identical scenario happen 4 times now. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Hello! Comcast Construction - $13,000+ : Comcast_Xfinity - Reddit We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. You can still watch on the Xfinity Stream app while connected to a mobile network. 0000004940 00000 n Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Grasshopper is a cloud-based, virtual phone system for small businesses. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Call Before You Dig Contact Information - Xfinity Support Store Locator Status Center Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. 130.9 mi Comcast Service Center. @ComcastMichael can you please reach out to me as well. Ethernet Dedicated Internet. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. 0000203180 00000 n Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. 0000012032 00000 n I appreciate you taking the time to reach out to us here on the forums. They ran a cable above ground for 400 ft. My service is terrible. Comcast Service Center. We actively partner with organizations that support diverse suppliers, including: the Billion Dollar Roundtable, National Minority Supplier Development Council (NMSDC), Womens Business Enterprise National Council (WBENC), and national Chambers of Commerce. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. I hope you are having an amazing day! @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Let's get started by having you send us a direct message so we can help. Can you send us a direct message? I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything.

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