Stinging, burning, inflamed skin once again but this time it was so bad I had to put ice cold washcloths on my face to stop the pain. I was not a regular user if this product and my skin was fine before I used them. I was not a regular user if this product and my skin was fine before I used them. I tried these and had a horrible reaction for a few days..burning!!! . Please add me! Please add me! My eyelids are on fire! I thought it was the makeup at first but after going to an allergist & testing my products I later found out its from the neutrogena makeup remover wipes. Lori Elizabeth Ens / Via facebook.com. Ad Choices. According to Potts, Neutrogena had misrepresented these products as safe. They would always burn my eyes. Yes! BEING ON THE ROAD FOR LONG DISTANCE TRAVELING I OFTEN BEEN USING THEM. "We went on their website and TONS of reviews of the same reaction! The caption accompanies two photos: One of the package of face wipes, and another showing what looks like a very uncomfortable rash on Alyssa's chin, neck, and chest. My eyes have massive burns all around both of my eyes and they stay swollen. A further list and descriptions of these risks, uncertainties and other factors can be found in Johnson & Johnson's Annual Report on Form 10-K for the fiscal year ended January 3, 2021, including in the sections captioned Cautionary Note Regarding Forward-Looking Statements and Item 1A. He used them 2 times and said he couldnt anymore because they burned his skin. Neutrogena products have given me rashes too. I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. Melanoma incidences continue to increase worldwide, and the majority of cases are caused by excessive sun exposure. I have experienced my skin burning, a rash & my skin peeling with using Neutrogena facial cleansing wipes. These Neutrogena wipes are allegedly causing severe reactions - CafeMom.com Free Shipping on all orders $35+. I gave these wipes three separate tries. It's a nightmare no parent ever wants to endure. Consumers should contact their physician or . Im so mad that it has taken so long to figure this out! Used these on my 10 year old special needs daughter as a quick way to get dirt off of face and she ended up with bright red splotchy scaley skin. This should never happen with facial wipes. Never using these again!!!!!! On July 14, the FDA announced that Johnson&Johnson, the parent company of Neutrogena, had issued recalls for four Neutrogena aerosol . Also I hace pictures of it! Humans around the world have daily exposures indoors and outdoors from multiple sources. Please add me. Omg! Please add me. so now we know. Add me!!! It made my eyes all puffy which the puffiness would not go down to normal for weeks. I try a new product and if hated my skin! Recall Notice: Epsilon ProTouch Handheld Massager #1430752. Due to the use of these wipes i have chemical burns on my eyes. Share your experiences in the comments below. Will no longer be using: I have used Neutrogena product for at least 10 years and a bought a multipack from Costco and noticed every time I used the wipes my face would get really red then, one time I had lipstick on and was cleaning around my lip area and neck and woke up the neck days and my lips were swollen and neck was Al red and blotchie. I too used these wipes for about 7 years now & recently it burns when I use them & its left scaley skin on my lids & around my eyes making any wrinkle look deeper & destroying my self confidence. Well update this page with any new developments. Per the suit, the above-listed Neutrogena products pose a significant risk of harm thats amplified by the defendants alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. Safety Alerts, An official website of the United States government, : Great for acne-prone skin: Neutrogena is best known for solving acne . Please review our Affiliate Link Disclosure for more information. When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. swollen left eye, puffy skin, itchy and burning skin, fine bumps and chemical burn after trying the neutrogena grapefruit face wash. I even have pics I sent to my mom to show her how bad my face was burned and infected so that she could take me to my drs. Interested I just received a recall notice on their product a year after the incident. I cant believe this is happening to people. Please add me to this suit! Please add me. My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. Will never buy again. It took more THs an a week to calm the severe reactions and my skin is still in bad shape!! Please add me I have used this product several times! I have experienced tingling and i thought that was normal. Please add me to the list. Makeup remover wet wipes cleanse remove dirt, oil, makeup, sweat, sunscreen pollution on skin. I thought it was just me! Purchased wipes and they burn and sting eyelids. Pls add me, these are my preferred wipes and have consistent dry skin around my eyes that tends to burn or feel irritated. Bell, Natalie. I just used these wipes to remove my makeup one time on 1/13/21. Please add me! I change to the equate brand at Walmart, Add me I have been using for over 10 years daily, I have used these for at over 2 years daily. These occasionally burn my upper cheeks near the eye. Yep! I have aslo had this happen I thought it was my face cream I was badly burned and it ended up getting infected and turned in to celuidtus. Add me. Ive had a lot irritation from using them, especially being a contact wearer. Specific lots of all recalled Neutrogena and Aveeno sunscreens can be found here, and customers can call with questions and request a refund by completing this form, or calling 1-800-458-1673. I have used these twice- the first time I had burning around my eyes so I thought I had wiped too hard the second time I was very gentle and they still burned and caused my skin to be red and puffy. This has never happened to me. "To help figure out which chemical someone may be allergic to, dermatologists can perform patch testing, which is a form of allergy testing," Marchbein advises. On fire! More Recalls, Market Used twice & my face burned. Same issue when using these. It literally looks like Ive been beat up. Potts argues Neutrogena could have and should have taken action in light of these responses, but has not changed course since producing the products. Please add me. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. Thats absolutely right.my eyes are burning after removing the makeup! I quit using them and after I returned home where ragweed was also high, I had no reaction at all. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. I am the same way burns on eyelids and under eye. I have definitely been having irritation problems and eye stinging, when using the Neutrogena towelettes. such links, we may receive a commission, but it will not result in any additional charges to you. Saying add me here in the COMMENT section does not and will not get you added to any claim. Meanwhile it is its been couple weeks and my lips are peeling and the skin around them are dry and cracked my neck has hives, it is miserable. Please add me Ive used them a couple times times and they burnt my face . I could not wear makeup for days. Thought I had been bit. I trusted Neutragena and I feel I have been lied to by them not relaying that this product has such negative possibilities. To add insult to injury, Potts notes Neutrogena pays lip service to the idea of transparency, saying: We want you to feel good about how we make Neutrogena products. Please add me. WILL NEVER USE IT AGAIN! In an update to this legal news, the Neutrogena face wipe injury class action lawsuit has been removed to federal court since it was initially filed. Had to go the doctor and was prescribed Silvadene for the burns above my brow and and under my eye. I had a terrible burning feeling on my skin whenever I used these. Have used these w my girls many years pls ad me. Add me please. I have pictures that i sent them and im still dealing with the aftermath of my face. RC 23-009 - IBSA - Tirosint - NYC - Consumer. February 03, 2023. I started to watch. "Five Natural Ingredients That Can Irritate Your Skin." Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I did not believe the wipes caused it until I read all these comments. However the last year every time i have taken off my mascara and eye shadow.. My eyes have turned red in the corners.. I used this product and it caused me to have red, flaky skin. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. I want to be compensated for this and not with just $2-$3. Neutrogena Helioplex Technology provides superior broad spectrum UVA/UVB protection that remains effective even under the harsh sun. I assume it was just like that. 5 min read. Please add me! Burning, tingling feeling. I couldnt understand why the labels say dermatologist recommended, allergy tested etc.. I make my own products now. I am so glad to see this! This website is not intended for viewing or usage by European Union citizens. "People Say These Neutrogena Products Are Leaving Their Face Burning And Irritated." The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. Unfortunately, each attempt left me with the same result bright red, irritated, burning whelps around my eyes for hours and blotchy red patches all over my face. cynthia moylan says: July 13, 2021 at 11:00 am . Red blotches over whole face. Please add me because I trusted this brand and there was something about the formulation was either off balance or too acidic, I felt like I just wiped my face with rubbing alcohol.. Im so disappointed. I also have some liquid Neutrogena makeup remover. They burned and caused redness around my eyes too. I have used these wipes for years and the last 7 months is when this started happening to me. I used to be in love with my ponds wipes but I think they changed the formula recently. I have had burning and sti gingalso. This field is for validation purposes and should be left unchanged. Yes, please add me. I stopped buying the product after each use I received a rash! I use the moisturizer and love it but the pads leave my face irritated. Yes please add me.Ive had stinging and burning irritation after using these. "In regard to the Neutrogena wipes, it's difficult to tell from the photo whether these were hives or eczema. This has happened to me just over the last 4-5 months! Add me to the list or tell me what I have to do. 1995 - 2023 by Snopes Media Group Inc. F U Neutrogena for doing this to us, for intentionally hurting people and not giving a rats Azz about it you greedy fat corporate pigs! Neutrogena Makeup Remover Cleansing Face Wipes Refill Pack - 2pk - Target Although the companys website proclaims a commitment to ensuring consumers have the information they need to make informed decisions, Neutrogena [c]uriously . Theres generally nothing you need to do to sign up for or join a class action lawsuit. As I also have acne it wouldnt help much, it would also barely remove mascara. Please add my name. Now I use the simple wipes and they work well. Add me,thanks!!! Add me please, I experienced severe stinging around my eyes from this product. My left eye is just about swollen shut towards the inner corner of my eye. Nov. 5, 2021 7:39 a.m. PT. But the thin skin around the eyes..OMG. I use these all the time. Well I made that mistake, my cheeks, chin, neck and part of my forehead were burning like I had a chemical peel, essentially thats exactly what it was. Have purchased and I too had the burning sensation around my eyes area, The face moisturizer is one I do purchase and have been for 20+ Years. Please add me to this. Please add me. Sam's Club will make every effort to call, mail, or email members regarding any recalls, or in the case of certain federally-regulated recalls, will assist the product manufacturer in its attempt to contact you. While benzene is not an ingredient in any of our sunscreen products, it was detected in some samples of the impacted aerosol sunscreen finished products. I wondered why my skin broke out. I literally had a chemical burn on my face and its still healing. Yes please add me to this also. (5253) $5.69. Im using neutropenia wipes, I did notice but I just thought is was my skin. I didnt know which product out of three it was so I threw them all away Add me please! According to Neutrogena.com, ingredients for Neutrogena Makeup Remover Cleansing Towelettes are as follows: Water, Cetyl Ethylhexanoate, Isostearyl Palmitate, Pentaerythrityl Tetraethylhexanoate, Isononyl Isononanoate, Cyclopentasiloxane, Hexylene Glycol, PEG-4 Laurate, PEG-6 Caprylic/Capric Glycerides, Sucrose Cocoate, Carbomer, Sodium Hydroxide, Benzoic Acid, Dehydroacetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Fragrance (EU 1279). I noticed irritation the burning sensation and redness from the product when removing my makeup! Yes I had a experience with Neutrogena face wipes redness and itching. February to June and still require medication to prevent itching and hopefully eliminate redness. Sunscreen recall: What the finding of a cancer-causing chemical in If you still feel that you have received the wrong product, please contact Neutrogena Customer Service at 1-888-984-2464, or through our Contact Us section. By signing up, you agree to our User Agreement and Privacy Policy & Cookie Statement. But the neutrogena wipes burned like HELL! The package is very misleading. Please add me to the list. Sign up for our daily send to get the latest beauty news and product launches. I Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. I cant use these wipes they sting and burn my face. Please add me, I experience rash, and blisters on my face, I had to stop using them. I purchased these for my Granddaughter she had to discontinue use. P.O. I am waiting for a return label for a Neutrogena Body Wash that I purchased a week ago. Please add me I purchased several of this and had the same reaction. Interested I just received a recall notice on their product a year after the incident. My face turns bright red for about 2 days and just burns almost like a bad sunburn but its from the chemicals in the wipes. Past Recall Notices | Costco The wipes burned both my daughter & I. Internal testing identified low . Add me plz, mom and I do theater use thes often, add me please used often acting makeup thanks, add me, thought it was just me, then the wife daughter and grandchild used did the same still thought allergy. Please add me to the list. I would attach a picture if it was possible. How Eighth Day's Intensive Moisturizer Soothed My Dehydrated, Post-Treatment Skin, The Best Azelaic Acid Creams, Toners, and Cleansers to Buy Right Now. While Supplies Last; . JJCI is also notifying its distributors and retailers by letter and is arranging for returns of all recalled products. One doctor has come here weekly for a good couple of years & she saw how the rash progressed & prescribed me a steroid. I recently purchased Nutrogena face wipes and it burned and irritated my skin. 2023 Cond Nast. I looked like I had a really bad sunburn. I have also experienced burning and irritation from the facial wipes. Thank you. This is awful!!! Add me, please. Burning on the nose and under the eyes. I also have used the towelettes multiple times before. According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. Please add me, Add in I was using the Neutrogena it burn my face and my eye. Two weeks, no improvement with rash, itching spreading and darkening went to Primary doctor, diagnosed with Contact dermatitis, advised to see Dermatologist, earliest appointment 4 weeks. Compounding matters, the suit says, is that Neutrogena fails to caution users to test each product on a small patch of skin before applying it to the face and around the eyes. Advised me to not use anything on face, prescribed 2 oral medications, one body cream. Their products use to be nice , they have cheapended the quality of all their makeup products as well . Yes this happened to me also. Potts argues that the company was unjustly enriched by the sale of the products. Allegedly, she relied on the companys representations when making her purchases. Consumers should stop using these specific products and appropriately discard them. I would not be able to even put makeup on for at least a week. You have so many choices when it comes to safe sunscreen. Add me also I have 4 containers unopened afraid to use them. Ive used the for a while and gotten the same reaction. Add me please. I bought a box from Costco and have a chemical burn on my lower lip . I have what feels like burns all around my eyes. These work but they do burn your eyes. I was beside myself because I had no idea what was happening to me. oh my, i thought something had happened several times when I felt stinging even when wiping softly. My skin was irritated after usage at times. Please add. Please add me. Add me! I have experienced burns on my eyelids from these wipes. i also suffered burns on my skin from this product but thought it was my sensitive skin. Causes burning on eyelids and around eyes. Please add me Couldnt find my receipt to return. Jessica Rendall. So disappointed. My name is Kandis and I bought the ones marked for sensitive skin and developed a burn under both eyes, skin peeling, red and very swollen. The lawsuit alleges, however, that many of those who have used Neutrogenas makeup-removing wipes and towelettes have experienced adverse reactions, such as irritation and discomfort, peeling, burning and temporary facial scarring. I have used these for years. Potts says this leads customers to believe the products are as benign as water.. After reading about the CALS, Im beginning to think these products are the root of this agonizing journey. I used the Night Calming wipes on a trip last month and my face swelled up, burned and started peeling! This gentle but powerful acid fights acne, redness, hyperpigmentation, and (so much) more. Add me. I was wondering why they irritated my skin. I thought it was only happening to me. However, ever since the post went viral (it's been shared more than 150,000 times since May 2), many more people have left reviews stating they experienced a similar redness, puffiness, and itching. I used this skin product, and got a facial burn, but thought it was because of my sensitive skin! . I have purchased numerous creams to stop the peeling, redness and burning! Families all over the country are in a race against the clock to find a critical source of food they desperately need . "The majority of skin-care products have a variety of chemicals, which, in essence, allow the product to serve its purpose. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletter here. Omg I cant spell Google doesnt even know what I am trying to spelllol..anyways I can get letters from my drs . In between visits used Calamine lotion, Emucream, Exederm, Benadryl pills, Benedril cream, Dermatologist visit determination was same as others, prescribed cold compresses on neck and face to cool condition, Betamethasone Dipropionate .05. twice daily. Your membership is the foundation of our sustainability and resilience. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. I had chemical burns from these wipes last year twice, not realizing it was from the wipes. What can she use to help her face? Last evening my face was burning after I used them and again tonight. Add me, Ive purchase Neutrogena facial wipes and I had burning sensation on my face. Please follow your local disposal procedure for aerosol products. So painful! Thank you. Before sharing sensitive information, make sure you're on a federal government site. You must contact the I bought there for my husband, hes a mechanic and gets grease on his face. Back to Top. YES! Even the ones for Sensitive Skin didnt work. I have red bumps all around my eyes, my skin is so itchy / sore and my face is starting to peel. RC 23-013 - Nationwide - Ferrous Sulfate - NYC - Consumer. My eyes are still swollen and itchy almost 24 hours after I used them. And diary everything I ate and wore. Oh my goodness, please add me to the list. Thanks. Add me to the list. I used the face cleaning towelettes. Add Me please I know 1st hand this is TRUE it burned my skin and I NEVER used their products again. Almost lost my vision. Required fields are marked *. I know what is going in it. On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing . Please add me. Please add me.da, Ive experienced this burning sensation especially around the eyes. Compostable Makeup Remover Facial Wipes | Neutrogena I too had severe skin reactions due to towelette use; please add me. Makeup Remover Cleansing Towelettes-Hydrating. I have used several different Neutrogena products, including makeup remover wipes that are not as described or advertised. I feel bad. Used to use Neutragena products all the time, including makeup remover wipes, and they never burned before. I HAD TO SEE MY DERMATOLOGIST TO GET A CREAM TO REVERSE THE EFFECTS OF THE PRODUCT. 6 May 2016. Please add me. Dry bumpy skin, will discontinue the use of this product immediately. Using this on my face just burned so I stopped using this product. If you make a purchase using I still have issues to this day . My face is so red and puffy and it hurts so bad! Potts alleged that J&J had misrepresented these products as safe. What a shame! Skip to Main Content. Please add me. Shame on Neutrogena and their lies!! If the latter has happened to you, you can surely relate to a Facebook post that recently went viral. I liked them so Ive bought another box. Its very alarming to learn this, as I have been very loyal to this brand for many years. 10 Best Powder Cleansers for a Deep Cleanse Anywhere You Go. Yes, I would say they have a stinging sensation more so than Please add me to suit. Not long after using them, I noticed my lips started to burn. I noticed I have broken out pretty badly after using them. I used the wipes about a week ago and my upper and lower lids are cracking and peeling along with swelling. I havent changed the brand of cosmetics I use, so it now makes sense that the towelettes are the cause! i thought the wipes we so pist to burn. It hurt for days. If you have the affected Neutrogena and Aveeno products at home, stop using them immediately and dispose of them according to your area's aerosol recycling policy. Need sunscreen that's better suited for on-the-go? Please add me as well, I have a permanent dark spot on my face after using the face wipes, specifically the blue pack. I have since stopped buying their products. FutureDerm. I have used these for years. Facial skin, scalp, this has got to stop. You can only do that if you have the facts.. Wow!! Same soft cleansing wipes, now with micellar water. I suffered corneal abrasions due to these towelettes. Box 412 Short . Please download the PDF to view it: Download PDF. Used these wipes twice while on a trip. Intensifying her concern is the FDA's 2020 finding that six sunscreen ingredients avobenzone, oxybenzone, octocrylene, homosalate, octisalate, and octinoxate were absorbed through the skin . Coppertone and . Please include me. I just switched to a different brand of wipes now to remove my makeup. Out of an abundance of caution, we are recalling all lots of these specific aerosol sunscreen products. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Ive used Neutrogena makeup remover for years with no issues they do an awesome job of removing all makeup. My face turned red and I had a burning sensation. I tried for about three days and threw the product away. BEEN USING THESE WIPES FOR MAKEUP REMOVAL FOR YEARS..FIND IT AT TIMES I GET EYES IRRITATIONS..UGHHHH ADD ME TO THIS LAWSUIT. Im so upset and cant find anything to help heal it! AVEENO Protect + Refresh aerosol sunscreen. I have used these for a long time and had to switch recently because they do burn. Ens, a 38-year-old holistic therapist in Ontario, Canada, has used Neutrogena's gentle scrubs and fragrance-free face washes as part of her daily skin care for years. I actually had to miss some work because it was so burnt. I hope theres some sort of relief! I thought it was just me!! And yes you must immediately wash your eyes and face with water. Add me to the list pls. 'Failure to Warn': Neutrogena Hit with Class Action Alleging Makeup I didnt connect the two until I read this! I had burns, irritation, and swelling on my eyes. I just returned from a cruise and the same thing happened. Notwithstanding the knowledge it possesses that its makeup removers can harm a users skin, neither Neutrogenas product labels nor its website have been modified to include warnings of potentially adverse consequences. What a joke. I am going to the walk in clinic in the morning. Actions does not process claims and we cannot advise you on the Please send me info. February 06, 2023. Used wipes tonight and fast was burning, daughters also burning! and put them out in our hallway If I remember correctly, they were easy to use like a tissue dispenser. How do I start a Class Action Suite regarding this? $7.29. It caused burn on my face. I buy Neutrogena. I trusted the manufacturer to tell me the truth about the product. I had a bad reaction to the wipes and had to go to the doctor. These wipes gave me chemical burns on my eyelids, to the point where i had to miss work it was so painful. that was why it stung to take off make up. Oh and mad cause I trusted this company. It also burned around my eyes. It is horrible never would of thought this product would do it. I had to switch to a different brand, then eventually to micellar water-based wipes. Top Class Actionss website and social media posts use affiliate links. add me to this too. Allegedly, her daughter developed a rash, peeling skin and a burning sensation from using the towelettes, even though she used them correctly. SAME HERE!!! Bumps created on face has left dark marks, appearing permanent. Consumers may contact the JJCI Consumer Care Center 24/7 with questions or to request a refund by calling 1-800-458-1673. The only sunscreen products impacted are aerosol products, specifically: Product images and lot information is available on www.Neutrogena.com and www.Aveeno.com.

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