Some transit agencies charge fares based on distance or zones. Select "Transit card" and "Add Clipper card". The RTC Clipper Card brings discounted transit to disabled riders under age 65. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. You can load a Monthly Pass on your card, as well as cash value for Single Rides ora Day Pass. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. Clippers innovative pilot program offers fare discounts to adults with low incomes. ALL RIGHTS RESERVED. Why not? Muni Only "M" Pass: Provides unlimited rides on all Muni service, including cable cars. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. Account Management Fares Clipper Card VTA PRIVACY POLICY Clipper Lifeline (low income) Passes have special application requirements,learn more about Lifeline here. Several hours ago, Muni Diaries heard from the folks at Muni that anyone with a monthly pass isn't required to tag their card. A: Your anger is warranted. hashblunt 5 yr. ago Hm true. Phone. If one does not use the Clipper card for six months, it can be frozen. Choose to stay logged in or to log out. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. Fare inspectors regularly patrol the system and ask passengers at random to No refunds will be made for purchased passes, based on VTA Board approved Fare Policy. The Day Pass Accumulator feature ensures the Clipper cash rider will never pay more than the price of a Day Pass. Log in to your Clipper account to add backup payment. Go Pass on Clipper Program | Caltrain You have up to 6 months to spend down your balance, so you can load the funds. After the 16th of each month, the following month's pass is available for purchase. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. VTA light rail operates on a proof-of-payment system. Monthly passes have a three day grace period at the beginning of the following month. How to Buy | SamTrans Visit a designated location with an accepted form of identification for a Youth or Senior Clipper card. Add Clipper to your phone before you take-off! Your card should arrive within 5 to 10 days. And, to get it back, its an hour on hold, and three to five business days.. If Clipper determines Once you set up Auto-Reload, we need to confirm your payment method is valid. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Scan this QR code to download the app now. In 2023, the project team expects to expand the Clipper BayPass pilot to at least ten Bay Area employers of various sizes. Route 22, 64A, 64B & 522: Temporary Bus Stop Closure at Santa Clara & Montgomery 4/12 - 4/26, Routes 22 & 40: Temporary Bus Stop Closure - Eastbound El Camino & Farside San Antonio - 4/24/23 (8PM) - 5/1/23 (12PM), Routes 25 & 71: Temporary Bus Stop Closure - Northbound White & Farside Story - (4/24/23 - 5/3/23), Route 61: Temporary Bus Stop Closure - Eastbound Sierra & Nearside Piedmont - (4/26/23 - 5/12/23), Route 61: Temporary Bus Stop Closure at Northbound Bascom & Pamlar Until Further Notice, Routes 64A & 83: Temporary Bus Stop Closure - Northbound Winfield & Blossom River - (5/26/23 - 5/27/23), Regional Transit Connection (RTC) Discount Card. Riders age 5-18 or 65 and over can apply for a Youth or Senior Clipper card by mail, email or fax. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. The money is still missing. The At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. Log in to your Cilpper account with the email address we have on file and provide an updated email address. Huh? If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. WebThe Go Pass is valid for the calendar year until Dec. 31 at midnight. That's probably the first step. Pay, Get Cable Car Tickets the Easy Overview. Please first contact your institutions transit pass office (likely where you picked up your ID or Clipper Card). Fares | VTA Choose to stay logged in or to log out. Choose your payment method and complete the order. WebNot sure, but have you already 'tagged' the card at the bus or fare gate? These include: TheRegional Transit Connection Discount Cardis a version of the Clipper card issued to persons with disabilities. Excursion Passes are sold only at light rail station ticket vending machines for use during major Levi's Stadium events. Phone: (510) 464-6435 Make sure you always have a current email address on file. To add a card to your Android phone, open Google Pay and click the + sign. What if I buy a new 31-day pass before my current pass expires? WebClipper cards are dispensed one card per transaction. This popular program allows teachers, grades K - 12, within Santa Clara County the opportunity to take their students on field trips traveling by VTA buses and light rail for free. Where can I buy or load value on a Clipper card? See the Apple Pay How-To page for more details. To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. 2020, Metropolitan Transportation Commission. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Key Clipper information translated to Spanish. Transfer an existing plastic card to your phone. Yours is the first email Ive gotten on this issue. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). Center the card or device over the "Tag Here" graphic on the screen. They are currently only available onClipper. However, you will need to register your card as part of the process, if you havent already done so. Pay With Skip top navigation. When does the new 31-day pass become active? Clipper now offers a program to provide discounts to low-income adults. 55-A West Santa Clara Street Monthly - Adult (ages 19-64) | SFMTA Once you hear a single beep that means youve paid your fare and are good to go! Copyright 2023Metropolitan Transportation Commission. Looks like you need to contact them or maybe head down and ask a station agent. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. Youth, seniors, riders with disabilities or low incomes all get a break with reduced fares and discounted passes. Scratch-off design allows cardholder to select days of use. You must possess validated fare while on the light rail system. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. bFrADhDwzeCJt>HJG()qCFY9Vq{$s? All rights reserved. SmartPass is a deeply-discountedannual calendar-year pass institutions can provide to employees, residents or students. After your second tag, the card reader will display a message that your initial tag was refunded. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. This means we couldnt process your payment for automatic reloading. Adult Clipper card usersmust pay the surcharge in the form of Clipper cash (only). After 6 months, youll need to call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929) for assistance. If you already have a card, you can choose to set up Auto-Reload when you load value online. If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. I was charged the wrong fare. Log In | Clipper WebYour Clipper card will not be returned to you. If its determined that the card has been damaged while under your care, the Balance Restoration Fee will apply. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. What is the difference between a limited-use ticket and a Clipper card? Clipper To order a Clipper card, visit Get Card. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. Cash value must be loaded prior to tagging on the express route. Email: wbacon@bayareametro.gov, Michael Eiseman, BART What if Im having trouble using my Clipper card at a bike share station? If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. A group of 50,000 Bay Area students and residents have been invited to participate in the program, which will offer free access to all bus, rail and ferry services in the nine-county region. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. If you have been cited for not having valid fare and need information on how to pay the fine, you can use the Santa Clara County Public Access Traffic Case Information Website. What is the best way to tag on the new Clipper card readers? Bay Area Infrastructure Financing Authority, Service Authority for Freeways and Expressways, Bay Area Housing Finance Authority (BAHFA) Programs, Bay Area Housing Finance Authority (BAHFA) Business Plan, The Committee to House the Bay Area - CASA, Judge John Sutter Regional Shoreline / Gateway Park, Bipartisan Infrastructure Law (BIL) Competitive Grants, Accessible Transit: Regional Transit Connection (RTC) Clipper Card, Clipper START Program Offers Discounts on Transit, Richmond-San Rafael Bridge Access Improvements, Regional Transportation Emergency Management Plan, Multi-Jurisdictional Hazard Mitigation Plan, Innovative Deployments to Enhance Arterials, Program for Arterial System Synchronization, Map 1 San Francisco Northern Waterfront, Map 2 San Francisco Southern Waterfront, Map 5 Redwood Shores to Ravenswood Slough, Map 11 San Francisco-Oakland Bay Bridge, Map 14 Point San Pablo Peninsula to Point Pinole Regional Shoreline, Map 15 Point Wilson to Carquinez Bridge, Map 17 Benicia State Recreation Area to White Slough Path, Map 22 Central San Rafael to Corte Madera, Map 24 Corte Madera, Tiburon & Strawberry, Map 25 Strawberry Drive to Golden Gate Bridge, Bay Trail Gap Closure Implementation Plan, 9,000 students at San Francisco State University, 7,000 students at San Jose State University, 12,000 students the University of Californias Berkeley campus, All students at Santa Rosa Junior College. This happens automatically, with no disruption in your ability to use Clipper. You can set up automatic reloading when you initially order a card and load value online. WebThe new Clipper START program allows lower-income adults age 19-64 to receive 20% - 50% fare discounts on several public transit systems in the region including CityBus, SMART, Golden Gate Transit and Ferry, Sonoma County Transit, and Petaluma Transit. MTC is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. Adult passengers traveling from a local bus to an Express bus will have to pay a surcharge of $2.50: Monthly passes are valid for the calendar month purchased. Please note that you cannot use your phone to unlock bikeshares. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Monthly passes are available for purchase from the16thof the previous month through the15thof the pass month. WebWhat should I do if my card is lost or stolen? Violators are subject to fines and can lose their transit privileges. If it is damaged, however, you will need to pay the $5 fee for a replacement card and restoration of your balance. New Clipper card app available for No, every rider needs their own card or device (phone or watch) to pay for fares. Skip top navigation. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' You can mail your card to our Customer Service Center along with a completed Clipper Defective Card Form opens in new window for the card to be tested, or visit an in-person service location. They arenot31-day passes. Clipper Card Transit Office Monthly Pass: Marin Local 31-Day Pass - $80 Marin Local 31-Day Senior/Disabled Pass - $25 Split Payment Option: Yes Transit Office; Clipper Card Metrolink Los Angeles Web: www.metrolinktrains.com Tel: 800.371.5465 Services: Rail Forms of Payment: Cash, Debit/Credit Cards, Checks Ways to Pay: Ticket Can I have more than one card in my Clipper account? My card/value was blocked due to an expired credit card. All rights reserved. WebYour Clipper card will not be returned to you. Phone: (415) 778-6628 The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. VTA has agreements with the following regional transit operators to provide convenient transfers - find the details on our Regional Transfers page: Highway 17 Express Caltrain BART ACE AC Transit To qualify for discounted fares, Seniors must be age 65 or older and Youth must be age 5-18. Try tagging your card again. Key Clipper information translated to Chinese. Using this contactless payment option, riders can enjoy discounts on single ride fares and Day passes, as well as get exclusive access to If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. All rights reserved. Youth 18 and under enjoy unlimited rides on VTA bus and light rail with the Summer Youth Pass from June through August. Qualifying individuals include: The Clipper BayPass program kicks off the recommendations of the Fare Coordination/Integration Study, which focused on creating a more customer-friendly transit fare system in the Bay Area. The pass is not honored on Highway 17 Express, Dumbarton Express, Caltrain and Sports Service. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. After we collect payment, we will send you an email confirming this. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. San Jose, CA, 95134Monday - Friday 8:30 am to 4:00 pm. You can also add value through the Clipper app. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. Your Clipper Card must be tagged on the Clipper reader on the bus, station, dock, platform or with a transit agency staff member in order for your fare to be considered valid. You can use Clipper cards on all Bay Area transit agencies. For more information, visit Sales and Service Locations. I no longer need to use Clipper. Fare inspectors regularly patrol the system and ask passengers at random to produce a valid transit pass. Otherwise, you will be logged out automatically. You will still need to use your plastic Clipper card for this. Select Clipper card and follow the instructions to add a card and load value. Or get a card in person. OneCard FAQ | OneCard Office Lost or stolen Day Passes or Monthly Passes shall not be replaced. When will I be charged for my Auto-Reload value? Credits. Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook Riders can apply for the program today at clipperstartcard.com. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Accepted by all of the Bay Areas 20+ different transit agencies, your Clipper card holds cash value, Scan your Clipper Card at the fare gate to pay your fare. Express bus fare is required for any trip that includes express service.

Villa Roma Entertainment Schedule, Enhypen Reaction Yandere, Articles C