Please note that due to artist requests, some concerts and events may still require proof of vaccination, or negative test results, or will have mask policies in place. After completing the account information, you may buy, sell or manage any seats in your account. Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. No weapons of any kind will be allowed on the premises. OTC tests need to be taken onsite at the venue in front of venue staff. 10.00 Uhr bis 18.00 Uhr, Sobald Sie die Vorschaukarte anklicken, entsteht eine Verbindung zu Google mit der Akzeptanz deren Datenschutzerklrung. Order number 1030213001. Hinsichtlich der Busverbindungen This is a multi-location business. My event was cancelled. How can I get a refund? - AXS Help Center Concert tickets only usable with a mobile app.Update: an expected rubbish reply from AXS. Open the App and sign in to see your tickets. x, Footer.languageSelector.ja-jp.greeting The tickets will be delivered to the buyer automatically. There is much to discover in and around Saarbrcken. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If you have a mobile ticket it can not be transferred even if the person you brought it for died. His attitude and competence is a credit to AXS tickets - twice now in the past six months he has gone up and beyond sorting out tickets for two concerts at this summer's BST Hyde Park festival for myself and my partner. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. Need to find a different location? Remember, your friends can always transfer tickets back to you. The tickets I have are not real tickets, cant sell them cant use them. We are estimating two-four weeks for items to become in-stock, and well ship complete orders as soon as possible. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. Friends have 2 days to decide whether they need tickets. Thanks to them we have been refunded for tickets that were purchased for the C2C event in March 2024 after the site had crashed during the Early Bird booking and whilst my original tickets were in the basket, disappeared and showed only the top tier tickets available. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. Gatian at AXS ticketing queries has been amazing! AXS handles payment and delivery so buyers and sellers never interact with each other. Five star +!! First Avenue, 7th St Entry, Turf Club, and Fine Line are primarily general admission, standing room only venues. The Fine Line offers very limited reserved seats, available for purchase (inclusive of a ticket) to a variety of shows. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. Nope. There are still many cases when the buyer was not returned the tape in a similar situation. Each customer of the service needs to understand that fees vary depending on the venue and the event. x, Hello! Our standard policy does not allow video or audio recording at our events. To also receive updates for our other venues, select below: You've been successfully subscribed - thanks! PSA: Be careful using AXS when purchasing your tickets BBB Business Profiles generally cover a three-year reporting period. Anyone can write a Trustpilot review. If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. Yes, according to most users, you can trust the service, since it is legit reliable and safe. burnet cisd athletics tickets; duck blinds for lease california; why do they cover f1 cars after crash; Gallery. This is confirmed by several experts. After selecting the country and region, you will need to fill in the necessary fields, which you will write the details of the order in question. Please provide your verification details which will be used for claim procedure. A ticket is required for all persons 2 years of age or older. 425 W 11th St #100 Los Angeles, CA 90015-3467 Share 1.0 / 5 4 Ratings Submit Review Finally! AXS Premium gives fans direct access to purchasing official and genuine tickets at market value, with no risk of purchasing counterfeit or stolen tickets. Thanks for the great review, Jackie - we are pleased Richard was able to assist in a timely and polite manner. Click to reveal During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. How can we possibly contact them with a question? Agoda customers are outraged that the fees are increasing in price. But was sold the worst possible tickets right at the back of the stadium?? I was sent a letter to contact customer service to receive a full refund. Customers complain about transaction failure situations; sometimes payment is difficult to make for technical reasons. Nope. I am now discussing this matter with trading standards. AXS.com Purchase Agreement Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. By purchasing tickets directly from AXS (the official event ticketing provider), fans can eliminate the risk of purchasing tickets that may be considered lost, stolen, or counterfeit. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. On the review page, click the Transfer button to send the tickets. If we are talking about canceling a purchase on your part, then any purchase on the service is final and cannot be canceled by you. If you travel without a valid ticket, you must pay 60. Tour a state of your choice on local and regional services for a whole day. Scan this QR code to download the app now. There is one very interesting point that distinguishes the service from many of its competitors: AXS processes payment and delivery, so buyers and sellers never need to interact with each other. As a disabled person wanting to access an event, Im so grateful to have had such wonderful assistance through the process. I purchased Ed Sheeran tickers back in March and could no longer attend so went with the option to resell using the AXS site. When its time for the event, they can open the app to show their tickets on their phone. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. Thanks to competent management, the service gradually added various functions, replenished the assortment. Fees are the money that the service earns on ticket sales. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. At SaarVV you can find information about public transportation across the entire state of Saarland: If your children attend school, you may apply for bus or tram tickets for them at the Job Centre. How much does AXS charge to sell tickets? I call and emailed them multiple times and they said they were refunding me the money in 3 to 5 business days. Mehr Infos unter March 17, 2020 - 12:37 PM. Your tickets will no longer be listed for others to buy. Its a freaking joke. On the AEG-owned AXS' website, though, a Help Center page states that "if your . In buses, you may buy a ticket directly with the driver. Had anyone received their refunds for cancelled shows? If an event or a sports match for which you bought a ticket has been canceled, the money for the ticket will be returned to your card automatically. Also, look for an email from First Avenue prior to the show confirming any relevant policies. International Association of Better Business Bureaus. As a rule, it is better to ask your questions during business hours; Monday Friday: 09: 00 17: 30 (Live Chat, Email & Social Channels). Children under the age of six can travel for free. They could benefit from fans pre-purchasing tickets during this downtime. It is totally impossible to speak to anyone that doesn't tell you complete lies!!! Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian in addition to proof of guardianship. Customers call the service one of the most honest because it is one of the few companies that frankly admit their mistakes if there are any. This is because the ticket price is set by the sellers, not by the service staff. Ticketmaster and other websites have a Request a Refund link on their website (often under the Your Account dashboard). more of the story, Rolling Stones postponing tour including May 16 Minneapolis concert, Twin Cities concerts: postponements, makeup dates and cancellations, The last concert (for now) in Twin Cities was an uplifting evening at Crooners, All Minnesotans 16 and up to be eligible for vaccine on Tuesday, US Internet, Comcast make free Wi-Fi available. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. bridgewater high school field hockey; monarchy and dictatorship similarities and differences Upon receipt, we will ship out a replacement item if available. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thanks to this technology, the platform sells tickets either under its trademark or other well-known trademarks. You cant speak to anyone and get held in live chat queues for ages. They rob people of their money. In 2021, the service turned 10 years old. My sister and I were very excited to see Muse. repurchase tickets to the makeup dates. Also that I could receive a full refund for my ticket if a pass didnt become available. These policies will be outlined on the event page on our website and communicated to ticket holders via email prior to the show. That is, having this information, it will be easier for the service to offer the user those concerts that may interest him. Performance & security by Cloudflare. You will receive an email when your package has been shipped. AXS is legal, reliable, and safe because the tickets that are sold on it are legalized and their cost is guaranteed to be refunded when the event is canceled. AXS | Better Business Bureau Profile There were 43 people in line before us. C2C have a non-return policy and non-resale policy until 2 weeks before this event - causing us huge financial strain. All rights reserved. After that, the tickets will be theirs to use with the AXS app. This is the best and only verified marketplace where fans can connect to buy and sell tickets. Best, The AXS Team. That also means that many smaller, independent venues and the artists they host are taking big financial hits at the moment. We currently do not offer customers the option to manually transfer funds from their AXS account. For one, some ill-informed or panicky fans are trying to unload seats via resale sites such as StubHub, so seats for questionable big gigs like the Rolling Stones May 16 date at U.S. Bank Stadium can actually be had for face value or less (and the Stones are likely to reschedule if need be, as they did last year after Mick Jagger underwent heart surgery). I received an email from AXS saying that I would be reimbursed for the difference in price for the tickets after 30 days. Customers of the service often ask questions about ticket cancellation. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Always check the event page on our calendar for full details. Find out how we combat fake reviews. They said multiple times that it was final sale. Hi, thanks for your message. If these dates are postponed or canceled, the same rules will apply for refunds as listed above. As of now, it's not clear how long the refunds will take to be fully processed by either Live Nation or AEG. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. Eventually, though, those of us who had tickets to concerts and other events now sidelined by the coronavirus will have to figure out if, when and how to get our money back. The Loge refers to the first 4 rows in the Balcony. One suggestion you may find surprising: Now actually could be a good time to buy tickets to an upcoming event even if theres a chance of it being postponed. Ticket machines are located directly at the tram stations. The refund for the ticket to the canceled concert will be credited to the same card with which the payment was made. DO NOT BUY FROM AXS. I assumed I would have to sell it but no help offered we unfortunately lost my sister who I purchased the gift for. First comes the toilet paper, food and other essentials. It's all a fan needs, all in one app. If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. First Avenue Productions is committed to providing a respectful and inclusive environment that is free from harassment and discrimination.

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